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Wayne Subaru
Pompton Plains, NJ
1,545 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists.
Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs.
Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,545 reviews
January 08, 2020
We went to Subaru because we had been so pleased with the last two Subarus that we had leased. Our salesman was terrific.. He heard what we had to say he listened to what we were saying we were looking for a last two Subarus that we had leased. Our salesman was terrific.. He heard what we had to say he listened to what we were saying we were looking for and he delivered exactly what we wanted. More
by bookman1222
Verified CustomerEmployees Worked With
Frank Thierwechter, John Greenwald
January 08, 2020
New 2020 Forester Sport I am generally pleased with my purchase of a 2020 Subaru Sport from Wayne Subaru. Steve and John were very helpful throughout the process. I would r I am generally pleased with my purchase of a 2020 Subaru Sport from Wayne Subaru. Steve and John were very helpful throughout the process. I would recommend them. Quoted cost for 'after purchase add ons' was rather high, If I purchase from this dealership again, I would negotiate them into purchase cost. Would like to see dealership offer program like 'Subaru Love Encore' where purchasers can come back and go over questions a few weeks after owning the vehicle More
by abl
January 06, 2020
Great Experience - Upfront and Honest From start to finish the entire process was incredibly easy. After leasing two cars with Wayne Subaru we decided to buy a car and their upfront and ho From start to finish the entire process was incredibly easy. After leasing two cars with Wayne Subaru we decided to buy a car and their upfront and honest way of doing business is refreshing. I would highly recommend this dealership to anyone who is looking to lease or buy a Subaru (and I would highly recommend Subaru). More
by JKACKERMANN
January 05, 2020
My 60,000 miles service was great. The 60,000 service was great. The loaner car was nice with all the new features. I may consider purchasing one soon. Shayna was very knowledgeable an The 60,000 service was great. The loaner car was nice with all the new features. I may consider purchasing one soon. Shayna was very knowledgeable and helpful. More
by LBERDY
Employees Worked With
Shayna Wiggins
January 04, 2020
Straight shooters Buying a new car can be a daunting task for reasons that have nothing to do with the vehicles themselves. Sean Donnelly and David Fried were each fort Buying a new car can be a daunting task for reasons that have nothing to do with the vehicles themselves. Sean Donnelly and David Fried were each forthright and professional throughout the process. Importantly, I got the car I wanted at a good price, but I also left the dealership knowing exactly what I'd gotten myself into financially and feeling secure about Subaru's long-term coverage on my vehicle. More
by M N
January 03, 2020
Wayne Service Center Regardless of service issues, at all times the Wayne Service personnel have been professional, friendly, patient, and effective! They're consistently Regardless of service issues, at all times the Wayne Service personnel have been professional, friendly, patient, and effective! They're consistently customer-oriented, an asset to Subaru. More
by erthmthr
Employees Worked With
Tony, Rob, and the new service center Manager, Jerry, i think his name is! He's GREAT! , Roy Smith
January 03, 2020
I love Wayne Subaru This is the only place I go for sales and service for the last 20 years I love the people who work there and they are always helpful This is the only place I go for sales and service for the last 20 years I love the people who work there and they are always helpful More
by tjb2
Employees Worked With
Nick Gigantes, Joe Wisneski, Roy Smith, Robert Lesko III
January 02, 2020
Excellent service The service I have received at Wayne Subaru has been consistently excellent (over several years). I've recommended Wayne Subaru to friends and rela The service I have received at Wayne Subaru has been consistently excellent (over several years). I've recommended Wayne Subaru to friends and relatives primarily because of the pleasant experiences I have had with the Wayne Service department. More
by LOUISHSU
Employees Worked With
Brian, Bob, Dan Trudeau, Roy Smith
January 02, 2020
Tire Pressure I had a tire pressure problem that came on suddenly apparently brought on by a drop in temperature. I called the Svc Ctr and they had me come in righ I had a tire pressure problem that came on suddenly apparently brought on by a drop in temperature. I called the Svc Ctr and they had me come in right away to check it out and correct the pressure and explained the cause. Felt confidant that all was handled well in a short period of wait time. More
by RETIREMENTGIRL
Employees Worked With
Roy Smith
January 02, 2020
Happy customer This was the first time I had regular service for my Outback. They did a 24K mile checkup and addressed two other concerns about features. The dealer This was the first time I had regular service for my Outback. They did a 24K mile checkup and addressed two other concerns about features. The dealer provided a loaner Impreza which was delightful to drive. After a few days all repairs were completed successfully! More
by meliafrank
Employees Worked With
I do not recall the name of the gentleman and he is not listed above.
