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Wayne Subaru
Pompton Plains, NJ
1,545 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists.
Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs.
Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,545 reviews
January 31, 2020
Every body is always welcoming and engaging. Service is fabulous I always have a good experience I would recommend this service department for any Subaru owner. fabulous I always have a good experience I would recommend this service department for any Subaru owner. More
by ritad11
Verified CustomerEmployees Worked With
Roy Smith, Jackie Aboyoun
January 31, 2020
Everyone was terrific! I love the new car. Jackie and Klaus did well in providing me the great info of the new car! I highly recommend this dealership! Klaus did well in providing me the great info of the new car! I highly recommend this dealership! More
by johnnysmooth83
Employees Worked With
Klaus was excellent!, Frank Thierwechter, Jackie Aboyoun
January 30, 2020
I had a great experience working with both Sean and Mark. They both were very straightforward and offer the best upfront pricing. When we had difficulty finding the right model and color, they worked hard to They both were very straightforward and offer the best upfront pricing. When we had difficulty finding the right model and color, they worked hard to get us what we wanted. Thank you. More
by Bob Ivers
January 30, 2020
Excellent all the way around. I could not ask for better service. They were very helpful and courteous. Always a pleasure to deal with. Superb service from beginning to end. I could not ask for better service. They were very helpful and courteous. Always a pleasure to deal with. Superb service from beginning to end. More
by JOSEPH B.
Employees Worked With
Can't think of the fellow's name that did the car intake. Also, Steve who is the shuttle driver.
January 30, 2020
The dealership is great but numerous calls and emails asking for my review of a service visit. Lost a star for annoyance. Once is enough. asking for my review of a service visit. Lost a star for annoyance. Once is enough. More
by candiceannebrown
Employees Worked With
Don’t remembee
January 30, 2020
The staff at Wayne Subaru are friendly and professional. My wait was not long and it was an excellent service experience overall. I appreciate the effort. Thank you. My wait was not long and it was an excellent service experience overall. I appreciate the effort. Thank you. More
by jjoseph284
Employees Worked With
Tony Maggiore
January 30, 2020
headlight not working I needed a new headlight, and two smaller light bulbs (city lights). I had them installed. Unfortunately, they were all not working about a week later I needed a new headlight, and two smaller light bulbs (city lights). I had them installed. Unfortunately, they were all not working about a week later. I called and explained that these were just replaced, and they took a look as soon as I could get there. They found the problem and replaced all the lights again without extra charge. I appreciated this level of service and commitment. More
by KRELLJA
Employees Worked With
Shayna Wiggins
January 29, 2020
Oil Change I was only in for an oil change but was treated with the utmost courtesy from everyone I was in contact with starting with making appointment to walki I was only in for an oil change but was treated with the utmost courtesy from everyone I was in contact with starting with making appointment to walking out the door. I rate Wayne Subaru very highly. More
by dmurphy900
Employees Worked With
Didn't get any names
January 28, 2020
No Pressure John was wonderful. Very relaxed. My lease was up on my car and we were just looking around to see what I might like. Ended up leasing a new Fores John was wonderful. Very relaxed. My lease was up on my car and we were just looking around to see what I might like. Ended up leasing a new Forester. Have already recommend him to a few coworkers. More
by frostyqueen
Employees Worked With
John Greenwald
January 27, 2020
Second time there with the same noise only to find out it w as the breaks after all. Jerry is awesome as well , it was the original person that took my ticket that fowled up. I would have expected at le as the breaks after all. Jerry is awesome as well , it was the original person that took my ticket that fowled up. I would have expected at least a car wash for my car, More
by ROXANA.BRIEVA69
Employees Worked With
Roy is always a delight to deal with as well as informative, , Roy Smith
