Wayne Mazda

Manny was absolutely fantastic with my wife and I, and also very attentive to the needs of our children who were there with us. He was candid with us about the car we bought and the process it would take, also very attentive to the needs of our children who were there with us. He was candid with us about the car we bought and the process it would take, sticking with us during each step. We were very pleased. I'd recommend him to anyone. More

FANTASTIC EXPERIENCE! FAST FRIENDLY AND FINANCIALLY DYNAMITE! My wife and I worked with Mark Harding to lease a 2012 CX-9. Mark listened to exactly what we needed for our family, understood our budget, DYNAMITE! My wife and I worked with Mark Harding to lease a 2012 CX-9. Mark listened to exactly what we needed for our family, understood our budget, made it fun, and went to bat to make it work financially for us. This Dealership had so much inventory on the lot that my wife and I were able to agree on color and options from the existing line up and drive it off the lot that night. Could not have asked for a easier fun experience. Nice work Mark and thank you! More

Mark and Kevin were outstanding in finding me the right car at the best lease price. I was ending a previous lease and looking to get into another MAZDA. They both took their time - EVEN on a SATURDAY car at the best lease price. I was ending a previous lease and looking to get into another MAZDA. They both took their time - EVEN on a SATURDAY to make sure that I got the car that was a perfect fit for my lifestyle and budget. They really worked as a team, including Bernadette in the Finance office - ALL made sure I was treated like a valued MAZDA customer More

At first, I wasn’t planning on using Wayne Mazda to get my new car. Five years ago I was car shopping and didn’t have the friendliest experience. But after requesting a quote online, Elizabeth contacted me my new car. Five years ago I was car shopping and didn’t have the friendliest experience. But after requesting a quote online, Elizabeth contacted me and changed my mind. Not only was she friendly, but she went above and beyond to answer all my questions, and contacted me multiple times as she found out more information. You see… I wanted the 2012 Mazda3i 5-door Grand Touring WITH the tech package, but no one seemed to have one. And no one knew when they’d get one. As soon as a Mazda3i came in (even though it wasn’t the exact model I wanted) I was invited in for a test drive so I could see what this SkyActiv 40mpg engine was all about. I was greeted with a smile by Manny (Manuel) Navarro and he took me for a test drive. Manny is great. He showed me a few cars (since I wanted both the SkyActiv, the Grand Touring, and the tech package) we had to look at a couple different cars so I could put together all the pieces. The only problem was, this car was hard to find, if it was to be found at all! Manny assured me that he would look far and wide and track one down as soon as he could. Doing my own online inventory searches, I wasn’t too optimistic. When I got home I called Mazda directly. They said, “Oh, well, we’ve given each dealer one Mazda3i so they can give people test drives, but we won’t be rolling them out of the factory for a few months.” Ug! I then got a call from Manny. He said he was hoping to do a dealer trade with a dealer in Maryland or Virginia and he’d let me know. I was hesitantly hopeful. Five days after my initial visit to Wayne Mazda – FIVE DAYS – Manny called me to tell me that he did the impossible: He got my car! They were scheduled to flatbed my new car from MD to NJ. Unbelievable. Again, I did my own online inventory search and within a 500 mile radius, that was the ONLY car that met my specifications. And he got it. Fast. So, in spite of a freak snowstorm (10/31/11), no power, downed trees… Manny came through and got my car prepped and ready for me to pick up. All that, and I got a really good deal. This is the 5th new car I’ve bought, and has been without a doubt the best experience. I will be looking to contact Manny and Wayne Mazda again in a couple years when my wife is ready for her new car. If I could give more than 5 stars I would (and that means a lot since I am generally the first to complain about something). So, if you’re looking for a new car, call Manny. You won’t be disappointed! More

Dealing with Mark Harding was an absolute pleasure, he was very professional and gave us a killer deal. We were in a situation where we had to upgrade from our CX-7 to a CX-9 because our family size is i was very professional and gave us a killer deal. We were in a situation where we had to upgrade from our CX-7 to a CX-9 because our family size is increasing and we need the additional seating and space. He got us into the vehicle we needed, plus many options we never expected for our price point, for less than $10 more than we were paying for our minimally equipped CX-7. My wife and I did our homework and shopped this deal around and nobody else could come close. This is our third buying experience from Wayne Mazda and Mark made it the absolute best! Highly recommend! More

Pleasure buying from Mark, very patient and actually took the time to show me around,, A+.. Very professional staff from the reps to sales to financing. Thank you All. Thiago P. the time to show me around,, A+.. Very professional staff from the reps to sales to financing. Thank you All. Thiago P. More

Very friendly gentleman. Worked with us to find the perfect car for us with a more than suitable price. We are extremely happy with our deal. We definitely recommend this dealership. perfect car for us with a more than suitable price. We are extremely happy with our deal. We definitely recommend this dealership. More

I leased a car for 3 years and it has been to service multiple time. First I brought it in for a recall. They had me sit in the waiting area for 2 hours with two little kids. I asked them when my car was multiple time. First I brought it in for a recall. They had me sit in the waiting area for 2 hours with two little kids. I asked them when my car was gonna be ready. They said the part has not been delivered yet. So in the end i ended up leaving because i couldnt wait there for several more hours with two little kids. They shouldve told me right away that my part wasnt there. Then I came back the next day. Mind you its 45min from my house and gas is not cheap. And miles....I have a lease. Helllloooooo. So i came back the next day and they gave me a loner car for the trouble. After my car was fixed i left. Several days later i realized that my passenger window was not working. Well, the recall was on my passenger door so they disconnected something to work my window in the process of doing the recall work. So once gain gotta go back because of their error. So more miles and more gas. So next i drop my car off to fix the window. They gave me a free detail because of the initial trouble i had with the delearship. so i came back the next day to pick it up. My mother in law came with me because we obviously had 2 cars. She was driving this car. When we go to leave, all of the dash board warning lights came on. So once again we bring it into service. The manager said "this is why i dont like when they wash the engine because the computer can get wet". "all we have to do is reset the computer and then it just has to dry out". So they reset the computer and we leave. Half way home all of the warning lights came back on. Then sitting in traffic the breaks stop working and my mother in law rolls into the car in front of her. In the end the other car had 275 dollars worth of damage. I then called them and they had the car towed back to the shop. Of course they cant find a reason why this couldve happened. We are now trying to get then to pay for the damage for the other car. My car had no damage. Every time i go there something is a problem. The car was fine before they detailed it. So what did they do to it???? This place sucks. If you read this pleaseeeeeee doooo NOT buy a car from them. I promise you it will be nothing but problems. More

Did not expect to purchase a car same day! However Mo made it easy, he exceeded my expectations, did what he said he would and I drove away with a beautiful new SUV. At that wasn't the end, he called th made it easy, he exceeded my expectations, did what he said he would and I drove away with a beautiful new SUV. At that wasn't the end, he called the next day to ensure we were happy, now thats customer service! Great service for sure and to think I started out looking at the KIA! Definetely very happy with My new Mazda!! More

It was time to turn in our leased 2009 Mazda3. The mileage was getting close and we wanted to act now. I contacted Wayne Mazda online because I had a question concerning leasing a new one and that it mileage was getting close and we wanted to act now. I contacted Wayne Mazda online because I had a question concerning leasing a new one and that it had to be the same payment as what I had. My son is the driver and he was making the payments. He was more than happy to lease another Mazda3, because it was what he was looking for and what he could afford. Within 15 minutes, I received a call from Manny. After explaining my situation with him, he was able to come up with exactly what I was looking for. He was not pushy or arrogant. He conducted himself with the utmost professionalism. Once we settled on an agreement, the rest of the process was easy. Honestly, I have never done an auto deal on the phone before. But because my son knew he wanted, they were able to deliver. Normally the story would end here. But something happened on the morning of the trade in that almost caused this deal not to happen. My son took such great care of his car. He babied it, washed it out and in. It looked like it did when we took it home almost 3 years ago. He was always careful where he parked it anywhere. That morning, he had a class at school. He came out, got into the car and went to work. After parking and as he walked away from the car, he noticed that there was a problem with the front bumper. Upon further examination and and much to his horror, he realized that someone backed into his car and left. He was besides himself, and so was I for that matter. I was sure everything was through. I went to see the car, saw the damage first hand and called Manny. He assured me that nothing was going to change without even seeing the damage. I told him the bumper was intact and that was what he was concerned about. There was a pretty good scrap and a bump, as if it was pierced and the bumper pulled out. It was a strange type of damage. As we drove to the dealership, we didn't know what was going to happen. I was really nervous. He showed us the new car and then went to see our trade-in. He was very impressed with the condition of the car. It was mint! That car will sell very quickly. But his supervisor still had to look at it. After they came back, I was expecting the worse. But somehow I was banking on the fact that because the car was in mint condition, that perhaps they would forgive us for this. And he was able to pull the impossible!!! I was thrilled and so was my son. We got our car and Manny saved the day. This is my 3rd lease from Mazda and the 2nd with Wayne Mazda. My customer loyalty helped me as well as some devine intervention. All I needed to do was to rate him and his service, which I was more than happy to do. So, let this be a lesson to those who lease cars. If you take care of it, it will take care of you. And Manny and the staff at Wayne Mazda will take care of you as well. More