Wayne Mazda

We flew in from Clevland, Ohio after finding the vehicle on AutoTrader. Mark was very helpful with working through the numbers on the car. When we called about the vehicle we asked that a walk-around be don on AutoTrader. Mark was very helpful with working through the numbers on the car. When we called about the vehicle we asked that a walk-around be done on the car to look for any scratches, dents etc. We were told that there was only an inch scratch on the left rear passenger door. Because it was raining in New Jersey the day we picked the vehicle up we were unable to see any issues with the paint. After getting the vehicle home we found multiple scratches on the car: the left passenger door scratch almost spans the entire door (we were told it was an inch long); there are a few scratches on the top of the car; there is a long scratch on the top of the trunk of he vehicle; and there is a pretty good gauge above the driver door that is down I the metal and will need to be sanded and repainted. The other scratches will also have to be sanded and repainted since I can fit my fingernail in the scratches themselves. I am a little disappointed that these obvious flaws were not mentioned to me before flying out and purchasing the vehicle. I'm also disappointed that I didn't personally have them dry the car off and check for any issues with he paint (since it was raining that day). Besides the scratches the customer service was very friendly...maybe just do a thorough examination of the car and be very honest about any issues the vehicleay have...especially to people in my situation who can't just come down the dealership and check out the car before purchasing it. We had to rely on the honesty of the sales people looking at the car for us and unfortunately that didn't work out this time. More

Mark is knowledgeable, relaxed and witty. A refreshing experience without the pushy character that can come with a salesman. I would look to use Mark again for my next purchase. experience without the pushy character that can come with a salesman. I would look to use Mark again for my next purchase. More

Mr. Harding was VERY patient with me as I dithered over features, models, and colors. IT was a very good experience for me and I like my new car. Thanks! features, models, and colors. IT was a very good experience for me and I like my new car. Thanks! More

We went to this dealership with a problematic trade-in situation. Our salesperson, Mark Harding, was honest and upfront about the possible deals that we could make. There was no pressure at all. Mark t situation. Our salesperson, Mark Harding, was honest and upfront about the possible deals that we could make. There was no pressure at all. Mark took the time to go through everything with us even though it was a busy Saturday, and we ended up with a very fair deal on a Mazda 3. This is a dealership that knows its product well, the employees are friendly and accomodating, and our transaction was a positive experience in every way. More

The recent purchase experince went well. Our salesperson Mark Harding was very helpful and accomodating to our needs. Once we made the decision to purchase the car things went quickly and smoothly----we too Mark Harding was very helpful and accomodating to our needs. Once we made the decision to purchase the car things went quickly and smoothly----we took the car home the same day. Would reccomend this dealer to other people. More

The first time I stopped by the dealership and worked with Mark looking at the CX-5. He was easy to work with and explained all the options to me. I wasn't fully comfortable with the price so I went ho with Mark looking at the CX-5. He was easy to work with and explained all the options to me. I wasn't fully comfortable with the price so I went home and worked through some details until I could determine my budget. I arrived back there 2 weeks later ready to talk to Mark about what I was comfortable with. He was working with someone else but managed to find time for me (of course he wanted to sell another car!). Overall he was patient and not overwhelming and helped me find a great car! More

I have purchased 2 cars from this dealership and both from Mark Harding. I got not only a great deal but it was done without aggrevation. It was actually a very pleasant experience everybody in the deal from Mark Harding. I got not only a great deal but it was done without aggrevation. It was actually a very pleasant experience everybody in the dealership was nice starting from the greeter to the salesman to the finance person. Normally buying a car is a headache and aggravating because they are always trying to rip you off but not this dealership. I cannot say enough about the people at Mazda of Wayne. I look forward to buying my next car from Mark Harding and Wayne Mazada. More

My daughter called the dealership and asked if they had the car that was selected on the computer. She was told yes aand my daughter told him the time we would be in to test drive the car. Although we were the car that was selected on the computer. She was told yes aand my daughter told him the time we would be in to test drive the car. Although we were a little late, they had the car waiting out fromt for me to test drive. I made a decision to purchase the car. Mark explained the price of my trade in as well as the dealer price. He was concise in his report and covered all details. After talking with Mark we were taken upstairs to discuss the details necessay in order to purchae a car. Mark came to get me and I was taken to my new car. I was treated respectfully by Mark and all those who worked for WAyne Mazda. More

This is a great dealership if you are looking for a new, well priced vehicle. The customer service is great, which is very important when you're spending that much money. I'm hard to please when it comes well priced vehicle. The customer service is great, which is very important when you're spending that much money. I'm hard to please when it comes to prices, so it's hard to get a great rating from me on that, but I definitely have to admit that they came incredibly close. I went to a few dealerships before I went to this one, and they by far had the best offer. More

Walked into the dealership looking to purchase a new 6 series at the time. Mark came over being nice and wonderful asking me what I was interested in and telling me about the cars. Great so far. Then when series at the time. Mark came over being nice and wonderful asking me what I was interested in and telling me about the cars. Great so far. Then when I thought I had the car I wanted I asked to have my credit run to ensure that I got the rate that I wanted. Well Mark said in order to run your credit I need you to sign a form stating that you will purchase the car (a lot of talk around this and switching stories but in the end that's what the paper said). I refused knowing that this was the dumbest thing that I had heard. Mark then angrily called over the manager who then tried to bully me into signing the document. I refused again so eventually they just ran my credit. Afterwards I realized what I was dealing with and the credit rate wasn't the one I wanted. It wasn't far off but after their bullying it was enough for me to say forget it. Well that set off Mark and the sales manager. They started harassing me and telling me that I better purchase the car because of all the time that they "wasted" on me. Well in the end I walked out with them both yelling at me in front of all the other customers in the dealership. It was such a unpleasant experience that I felt that I needed to spend the time to warn other potential buyers. The laughable thing is at the end after I purchased a new car from another dealership Mark calls me to say that he thinks he may have a better deal for me if I come back. HA HA HA More