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Wayne Mazda

Wayne, NJ

4.9
3,914 Reviews
If you want selection, Wayne Mazda’s the place to look first. Here at Wayne Mazda of the New York metropolitan area is the best Mazda dealership around. With a huge inventory selection we have the ability to stock more cars than any other central Newark Mazda dealer. With new arrivals daily, you are bound to find just what you are looking for here at our dealership. Our huge selection changes daily so give us an opportunity to make you a customer for life!!! Our no-nonsense way of selling vehicles is what our customers and every Mazda customer wants. Whether you are looking for New Mazda6, Mazda CX-5, Mazda CX-30 or Mazda CX-3, we want to be your first option amongst all of Mazda dealers. We specialize in New and Used Mazda Cars, Trucks, and SUVs in New York, but we have other departments that help to make us unique. Our New York Used Cars department sells our certified Mazda’s plus much more. Our New York New and Used Car Loans department will help make arranging financing and protecting your investment a one stop solution. If you need servicing or parts, our New York Mazda Service and Parts department can meet your vehicle maintenance and repair needs.
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1244 NJ-23

Wayne, NJ

07470

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Showing 3,914 reviews

April 03, 2012

This was my 5th purchase from this dealership in 7 years and I have to say this time was the best experience I've had since I became a Mazda owner. I received a letter from the dealership regarding trading More

by vtirri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wells
April 01, 2012

BE CAREFUL!!! Negotiated a price on the internet with BE CAREFUL!!! Negotiated a price on the internet with clear e-mails back and forth, followed by phone calls with salesperson and manager. Drove mor More

by casasparra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jessie Duque, Robert kawczack, John Pujols
Apr 17, 2012 -

Wayne Mazda responded

Hi Edgar, It was nice meeting you and your friends on Saturday, March 31 St. Your review mentions that it was a rainy Saturday afternoon. I remember that day as being partly cloudy. Oh well,I guess it doesn't really matter what the weather was like that day. I not sure why you even mention John Pujols in this review, as he never spoke or had any interaction with you. I guess you remember things a little bit differently than they occurred.. And that's ok... Ok..It's time to tell the world about our story: Edgar emailed me on 3/16/2012 with an offer for a 2011 Mazda CX7. His offer was $ 17,000 dollars for a CX7 that has a list price of 25,400. I had Jessie, our Sales assistant, email him back to let Edgar know that his offer was too low and we had no deal at this price. Edgar then emailed back with a counter offer of $18,000 dollars.... Again I had Jessie email Edgar and let him know that his offer was still too low... Jessie then received an email from Edgar the same day asking her what his fees would be if he bought the car..Jessie emailed him a break down of the government and dealer fees.. I also spoke to Edgar the same day and about his offer of $18,000 for the CX7 and told him for the second time that his offer is way too low and I would not sell him the Cx7 for his price. Our conversation also included the break down of government and dealer fees..... Jessie and Edgar exchanged emails back and forth the following week and on March 2, Edgar and I agreed on a higher price for the CX7. Edgar was away on business and told Jessie that he will contact her when he is back in NJ. An appointment was made with Edgar for the last Saturday of the month..I remember that day like it was yesterday..Franklin was assigned to show Edgar his CX7 just to make sure that it's the same car we spoke about 2 weeks prior.Edgar saw the car and everything was going great, the sales order was filled out with the price Edgar and I agreed upon.. Everything came to an abrupt stop when Franklin mentioned the dealer fees... Franklin comes over to me and tells me that I never told him what the dealer fees were...and I better come over and speak to Edgar ASAP. I grabbed all OF my notes and went over to speak to Edgar.. I showed Edgar all the notes and emails that confirm that the cost of the fees were addressed 2 weeks prior. No one tried to charge you anything that was not allready reviewed and explained to you.. You just simply chose not to pay the fees. I am not really sure why you think I am perpetuating a car salesman stigma, since everything was disclosed to you 2 weeks prior.. Edgar is still a great guy and I am sure he is a great Real Estate agent.. I would recommend him to a friend.. Thanks for your feedback even though it was negative and unwarranted. Hopefully we can help you next time you need a car.. I can also offer you a new Ford or Hyundai. Robert Kawczak Internet Manager 973-646-0313 P.S. If you are looking for an Agent in the Union area, give me a call and I can pass along his phone number.

March 31, 2012

This is my second car bought from this dealer. Mark Harding was so helpful and very knowledgeable about the car. He made our purchase very quick and effortless. I would recommend you go to Wayne Mazd More

by Sandcastlesk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harding
March 28, 2012

This is the 4th vehicle I've purchased from Wayne Mazda and the 2nd time in 5 months that I've dealt with Mark Harding. Can't ask for much more from Mark, he is very professional, keeps in touch throughou More

by DAmato3523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harding
March 24, 2012

I felt the rep, Mark , was very accomodating as we were both dealing with my daughter who changed her prefernces during the sale a few times. He was very professional and I felt went the extra yard. More

by JJGallagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
March 21, 2012

worked out price over phone when i came that was the price was out the door in about 21/2hrs. with new car was that simple. this was my 2nd car from them. very impressive. More

by avi deitsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark harding
March 20, 2012

Mark was extremely professional and kind and approachable from the word go. Very helpful and did everything with in his power to get the car that I wanted in a price range that worked for me. I wold recommen More

by tmedellin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harding
March 20, 2012

Mark got me the car I wanted at the price I wanted to pay. They were easy to negotiate with and I feel I got a great deal. More

by PatriciaHollenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
March 17, 2012

fair price,,,quick service,,,friendly salesman, very fair price,,,quick service,,,friendly salesman, very large dealer,,,with lots of cars,,,good showroom and waiting room with snacks,,, easy delivery More

by bkiselica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harding
March 12, 2012

I went to Wayne 23 Mazda with the intention of leasing a car. I had already visited three other places before I decided to try this one. From the moment I walked in, I had the feeling I was going to drive b More

by weinpelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harding
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