Wayne Mazda

The entire experience was a waste of time. Pricing was false. Neither internet, sticker or advertised price was honored. Total runaround and double talk. The worst. false. Neither internet, sticker or advertised price was honored. Total runaround and double talk. The worst. More

The service was great. They were honest and tried to help me out. I am very happy with my review. Joey was very knowledgeable. Great! help me out. I am very happy with my review. Joey was very knowledgeable. Great! More

Although this dealer is very busy on Saturdays and I had to wait 30+ minutes to talk with a salesperson, my experience with this dealer was excellent. The salesperson, Joey Incorvaia, was very helpful and to wait 30+ minutes to talk with a salesperson, my experience with this dealer was excellent. The salesperson, Joey Incorvaia, was very helpful and knowledgable about the car I purchased. He made a fair deal with me that day, and located the exact car I wanted which I picked up a few days later. He took the time to thoroughly review the instrument panel so I could safely drive the new car home. One of the reasons I chose this dealer is because their service hours are convenient for me (open until 9pm), I was happy to get the car I wanted and be treated well. When filling out the paperwork, the business office was extremely organized and so the process was quick and easy. More

Very bad experience. Very bad customer service. Felt like my business wasn't valued. I was not treated like a valued customer. Will not recommend this place to anyone. my business wasn't valued. I was not treated like a valued customer. Will not recommend this place to anyone. More

Upon entering the dealership we were greeted with friendly sales people, who did not put us under any pressure during the whole car review, test drive and transaction process. We were unsure at the t friendly sales people, who did not put us under any pressure during the whole car review, test drive and transaction process. We were unsure at the time of whether we were going to buy Mazda CX9 or another brand such as the Toyota Venza. We had the easy opportunity to test drive the CX-9 and the CX-5. Both cars were great and we were conflicted as to which Mazda we would buy. Joey Incorvaia sat with us and took the time to discuss aspects of both vehicles and the value differences between both cars. It helped with the decision process. We felt that he was very honest and forthcoming and we knew that we made the right decision when we selected the CX-9 to suit our needs. The process for the paperwork was relatively painless. I had previously purchased a pre-owned certfied Hyundai from this dealership and was happy to return. More

Jeff was very receptive to my questions with thorough explanations. I would recommend Jeff to someone visiting Wayne Mazda who is interested in purchasing/leasing a vehicle explanations. I would recommend Jeff to someone visiting Wayne Mazda who is interested in purchasing/leasing a vehicle More

Joey was a great sales person. I work in the customer Service industry and he provided me with over the top service. He will work with you and your need to get you the best for your money. I would defi Service industry and he provided me with over the top service. He will work with you and your need to get you the best for your money. I would definately recommend Joey and work with him in the future. Thanks for your great service Joey, the customer service you provided is raley found now in days. More

Joey made my car shopping experience a pleasant one. He demonstrated exceptional customer service and proves to be a valuable member of the wayne mazda sales team. demonstrated exceptional customer service and proves to be a valuable member of the wayne mazda sales team. More

Interestingly, I met Ash a couplr years ago when I stopped to just look but was pretty set on a VW Golf TDI. I bought the TDI. The boss allowed me to "trade-up" since she wouldn't and didn't want to u stopped to just look but was pretty set on a VW Golf TDI. I bought the TDI. The boss allowed me to "trade-up" since she wouldn't and didn't want to use my car. I was on my way to acually buy a Subaru. I had just submitted a request for info. on the CX-5 via Consumer Reports build & buy program. My wife and I were in the car and the phone rang. It was Randy from Wayne Mazda inviting us to stop in. I sorta blew him off in a polite way since we had a target in mind... the Subaru. We said we should probably stop and look since we're going right past the place. We stopped looked around and spoke to Ash who was very polite and well versed on the product lines. He showed us a few cars and let us dwell on it. I became a little edgy wanting to now go and talk to the Subaru dealer so we left and continued on to our destination. When we got there, the deal we were offered was already "bettered" by their competitor closer to the North Bergen area. We left and continued on to at least stop and look at the Toyotas. The Rav 4 is just too big. At least it felt too big. My original budget was about 26k tops. I ended up going back for a test drive on the CX-5. This is a nice vehicle. Not a powerful unit but aren't we trying to get better mileage? I moved from a 38 mpg vehicle to this CX-5 which surprised me but Ash was easy going enough and tolerant of the fact that I talk too much and we were able to strike a deal. He was a competant nice guy and not one of the typical car salesmen you run into. I can say that he shone above the salesman that I bought the car from at VW. I actually still dislike that guy who WAS the typical kind of "used car dealer" most of us don't like. ANYWAY, this is a nice car to say the least. I bought it at night so brought a very powerful flashlight to be able to see this car clearly in the dark. I gave it to Ash. This is the guy I'd look for again at Wayne Mazda to buy another car from. His manager was a little tougher but we all struck a stisfactory deal. I am pleased with the fact I was swayed by the car. I hope to have good fortune with this vehicle and own it for a long time to come. PROVE ME CORRECT MAZDA!!! More

Joey was a great sales rep. He was very friendly, professional, knowledgeable and understandable. He definitely made my sales experience great and worked with me to get what I needed. Overall I'm ver professional, knowledgeable and understandable. He definitely made my sales experience great and worked with me to get what I needed. Overall I'm very pleased with my Mazda6 and will definitely recommend the dealership as well as Joey himself to a friend. More