Wayne Mazda

Counting the Mazda 6 we just purchased, we've bought 3 Mazda's from Wayne Mazda. Dealership is beautiful, they know their vehicles, and the staff is just great. Managers are stellar as well. Craig rem 3 Mazda's from Wayne Mazda. Dealership is beautiful, they know their vehicles, and the staff is just great. Managers are stellar as well. Craig remembered my wife and I from years ago, knew we had kids and was just perfect to deal with. They will continue to get our business for as long as we can drive! More

I went to Mazda to turn in my lease on a 2010 Mazda 3 and I hoped to leave with a good deal on a Mazda 6. Did my trip turn out to be all I hoped for? Dear god yes it did. The salesman I met with, Marc Roy, I hoped to leave with a good deal on a Mazda 6. Did my trip turn out to be all I hoped for? Dear god yes it did. The salesman I met with, Marc Roy, managed to give me a GREAT deal on a 2014 Mazda 6!!! His service was outstanding!!! I have never had an easier time at a dealership and I would happily recommend it to anyone shopping for a new car. This is the happiest I have ever left a dealership. Wayne Mazda and Marc Roy are AWESOME!!! Thank you!!! More

My problem wasn't really with the salesman or with the internet sales person. Jessie was probably the most helpful person. Chris wasn't that unhelpful either. But, he place is pretty awful. I went in the internet sales person. Jessie was probably the most helpful person. Chris wasn't that unhelpful either. But, he place is pretty awful. I went in test drove two cars. Went to get some numbers. First I get the wrong prices. The salesman tries to charge me way over the asking price online. Then after he comes down to the internet price. They add on a reconditioning fee? They charge you, the buyer, because they, the seller, need to wash and detail to make the car acceptable to sell. If that isn't one of the most ridiculous things I've ever heard. So I ask him how much it would be of I bought both cars. He simply adds the two up. And I'm thinking. You can not be serious. I just said I was going to buy two cars. Are you seriously not going to give me a deal of some sort? So the price of the two cars just added up was something around 29k. I say that's far too much. I offer 24k. Which is a little low, so I come up to 25k. Now personally I think that's a pretty good deal. 1.5k off each car. Not counting the bogus reconditioning fee. That doesn't sound too unreasonable. I reassured him that I would make a deposit right there for both cars, and pick them up on Friday. He seemed okay with that. He went back to his manager. The manger said no I guess. He came back and said it's no good. The best he could do was 28k, by knocking off the reconditioning fees. At this point I felt disappointed. That I didn't even get an actual counter offer. I said thank you, and got ready to leave. A manager came down. And this is where things got ugly. This man was beyond condescending. He tried to explain how other dealerships work. How they charge fee's and try to negotiate with those. And here I am, thinking, hmm, sounds familiar, (reconditioning fees). He then continued to rhetorically ask why we came to this dealership, it's because the deal was so great to begin with. This is where my brother cut in, and said no, we came because it was close to the BMW dealership where he was getting his car serviced. I'm pretty sure at this point the manager was embarrassed. He continued to try to be condescending. Like we never bought a car before, and how it would be impossible for us to find another car for a better price. It was pretty awful. I understand they need to make their money. But the fact my offer was blatantly disregarded, and I was disrespected and treated like a fool by the manager. That's unacceptable. I walked into this dealership ready to purchase two cars, and I walked out with none. It doesn't end here. The following day I get an email from the general manager thanking me for my interest in the car, and if he could assist me in anyway. I sent him a pretty lengthy email describing my visit. Didn't receive a response from him. Today I received another email this time from the internet sales assistant. Who was actually responsive and helpful. She said she would put the email on the managers desk, and that someone would get into contact with me soon. No one's gotten to me. More

I went there looking at a 2011 Ford Escape.and left with a 2014 Mazda cx5. My family and I were very pleased with all the employess that helped us out! They made it very easy for us. a 2014 Mazda cx5. My family and I were very pleased with all the employess that helped us out! They made it very easy for us. More

Requested a 2013 car quote, got 2014 quote initially. Was then told quote was only for 24 hours when form says 48. Was then referred to a manager but no name given. Then asked if eprice could be reduced. Ins then told quote was only for 24 hours when form says 48. Was then referred to a manager but no name given. Then asked if eprice could be reduced. Instead got back a quote that was $4,000 over the eprice and they wouldnt tell me the actual price of the car versus car w/ additional charges intil I forced them to. Then, b/c I dont own a Mazda now, they RASIED the eprice by $500. Couldnt they just deal open and fairly? I was ready to buy a car. More

Mike is truly a professional in an industry where most encounters with car salespersons are rather disheartening. I met Mike when the first time I walked into the dealership, searching for a Certified Ma encounters with car salespersons are rather disheartening. I met Mike when the first time I walked into the dealership, searching for a Certified Mazda CX-9 for my family. Mike was quick to show me all of the details of the current certified selection available at the time, but the first visit, we never found a color that was appeasing to my wife. As Mike promised, he called me as soon as other color CX-9s were traded in and I visited him three more times until we found the perfect car for our family. Today, I am extremely happy to report that I came home with our new "used" CX-9 and left the dealership with a great experience. Thank you Mike, for your integrity and exceptional execution in finding the "right" vehicle for us! More

We went to this dealer because my daughter, son-in-law, sister, niece and nephew all have purchased or leased Mazdas from here and it came highly recommended. Mike was great and very helpful. My only dis sister, niece and nephew all have purchased or leased Mazdas from here and it came highly recommended. Mike was great and very helpful. My only disappointment is that I did not receive a family and friends discount More

My experience at Wayne Mazda and with Marc Roy was incredible. By far the best car buying experience I've had yet. Marc was friendly, caring and extremely helpful. incredible. By far the best car buying experience I've had yet. Marc was friendly, caring and extremely helpful. More

Mr. Marc Roy was an awesome salesman with extreme patience to help me finance a vehicle. He answered all my questions and got me my monthly loan price I was able to pay. I recommend Mr. Roy with his patience to help me finance a vehicle. He answered all my questions and got me my monthly loan price I was able to pay. I recommend Mr. Roy with his eagerness to help any individual. Thank you Roy... More