Wayne Mazda

Mike is truly a professional in an industry where most encounters with car salespersons are rather disheartening. I met Mike when the first time I walked into the dealership, searching for a Certified Ma encounters with car salespersons are rather disheartening. I met Mike when the first time I walked into the dealership, searching for a Certified Mazda CX-9 for my family. Mike was quick to show me all of the details of the current certified selection available at the time, but the first visit, we never found a color that was appeasing to my wife. As Mike promised, he called me as soon as other color CX-9s were traded in and I visited him three more times until we found the perfect car for our family. Today, I am extremely happy to report that I came home with our new "used" CX-9 and left the dealership with a great experience. Thank you Mike, for your integrity and exceptional execution in finding the "right" vehicle for us! More

We went to this dealer because my daughter, son-in-law, sister, niece and nephew all have purchased or leased Mazdas from here and it came highly recommended. Mike was great and very helpful. My only dis sister, niece and nephew all have purchased or leased Mazdas from here and it came highly recommended. Mike was great and very helpful. My only disappointment is that I did not receive a family and friends discount More

My experience at Wayne Mazda and with Marc Roy was incredible. By far the best car buying experience I've had yet. Marc was friendly, caring and extremely helpful. incredible. By far the best car buying experience I've had yet. Marc was friendly, caring and extremely helpful. More

Mr. Marc Roy was an awesome salesman with extreme patience to help me finance a vehicle. He answered all my questions and got me my monthly loan price I was able to pay. I recommend Mr. Roy with his patience to help me finance a vehicle. He answered all my questions and got me my monthly loan price I was able to pay. I recommend Mr. Roy with his eagerness to help any individual. Thank you Roy... More

I went into Wayne Mazda to price out a new Mazda 6. I was greeted by a very positive and happy salesman who answered all of my questions. I haven't purchased yet but I plan to very soon and will definit was greeted by a very positive and happy salesman who answered all of my questions. I haven't purchased yet but I plan to very soon and will definitely be going back to the same salesman when I do. More

I purchased a pre-owned Mazda MX-5. This is my second purchase from Wayne Mazda. Marc Roy was a pleasure to deal with. He was very knowledgeable about the car and helped me determine that the pre-owned purchase from Wayne Mazda. Marc Roy was a pleasure to deal with. He was very knowledgeable about the car and helped me determine that the pre-owned vehicle was a better fit for what I was looking for than a brand new car. It's that type of honest service, where Marc acted as a trusted adviser and not just a salesman looking to push the highest price item, that will make me recommend he and Wayne Mazda to any one looking to purchase a car as well as bring me back the next time I am in the market. More

I originally came to Wayne Mazda looking for a different car that I had found using an online used vehicle finder service and was disappointed to learn that the car I was looking for had been sold. Things t car that I had found using an online used vehicle finder service and was disappointed to learn that the car I was looking for had been sold. Things turned out great anyway because Marlon was able to find me a truck that I liked and I was able to handle all of the details the same day. More

Any unsavory reviews given from us is not directed at our salesman Marlon Roberts, necessarily, but at just the entire experience. Wayne Mazda is a car dealership. Car dealerships are the only place in the c salesman Marlon Roberts, necessarily, but at just the entire experience. Wayne Mazda is a car dealership. Car dealerships are the only place in the country where the customer is tempted to pop a Xanax before coming in. It's the only place where the customer will be treated as a fool, and milked out of every last dollar the dealership can get from them. Wayne Mazda is not especially different from all it's other dealership counterparts, but it's not necessarily any worse, either. I answered "No" to would I recommend this dealership, but to be honest, what are you going to say to that? If you don't want to have one of the worst days of your life, don't go to ANY car dealership. If you want or need a new vehicle, however, it's unavoidable. Again, our salesman, Marlon Roberts, was pleasant, friendly (worlds more pleasant to be around than the woman from Finance), and seemed to be a nice guy that is good at his job (not sure if that is a good thing or a bad thing). It just happens to be a job at one of the most dreadful businesses in the country. My husband actually described the day we purchased the car as "the worst day of his life". That's pretty bad. The only thing that bothered me about our salesman was that he left us a voicemail and sent me an email trying to get us to come back in due to some great incentives they had going for the weekend, and when we got there he said those incentives didn't apply to us. The advertised base price will not likely be honored, either. My Dad told me going into a car dealership would be one of the most unpleasant experiences of my life, and he was right. More

Ode to Al As I entered Wayne Mazda with my daughter Ode to Al As I entered Wayne Mazda with my daughter for the first time, I was met by a phalanx of smiling salesman, all I could think was “oh dear Ode to Al As I entered Wayne Mazda with my daughter for the first time, I was met by a phalanx of smiling salesman, all I could think was “oh dear, here we go again, I get spend my precious time with a crude, unknowledgeable car salesman. I hate buying cars, but until I can afford a Mercedes or Bentley this is what I get.” That’s when salesman Al Artesona came into the picture. Although his demeanor was low key and seemingly genuine I remained en garde for the obtuseness that was sure to follow. But it never came; Al turned out to be a regular guy, a smart guy too and demonstrated a calm sense of accommodation that never veered into the obsequious. When we took him (the car that is) for a test drive, which almost led to the New York state border, he never offered even a hint of impatience. It was if he was saying that if I was going to buy the car it would not be in-spite of him—as would be the case with every test drive of the competitors cars leading up to this. When we returned it was time to talk numbers. Of course there was the usual highball/lowball back-n-forth. This is a process which is carved upon the original tablet of The Ten Car Commandments sent down by the car gods over 100 years ago. Again, I hate buying cars. This was only a fleeting moment of obtuseness in the process as the manager presented a number that was clearly off the mark. Al, in his intermediary role handled my angst over the matter with perfect, understanding discretion. I chose not to shoot the messenger this time, in fact, if it had been any other salesman, I simply would have walked. Anyway, Al saved the day by keeping me on point as we whittled down the number to an agreeable level. Of course, I said “I’ll have to think about it.” Those six words are a cruel dagger in the heart of every salesman, especially as the prospect makes his way to the door. But Al never let-on his disappointment and contempt as he watched his commission walk out—because Al is simply not wired that way. As a result, we came back in the next day and bought the car. More