Wayne Mazda
Wayne, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great experience overall! James was very helpful and guided me throughout the entire process. Glad to have worked with him again! James was very helpful and guided me throughout the entire process. Glad to have worked with him again! More
Great experience, start to finish. The whole process was simple, smooth and efficient. Mark and Mike Z. were great to work with. Would highly recommend. The whole process was simple, smooth and efficient. Mark and Mike Z. were great to work with. Would highly recommend. More
Very knowledgeable and pleasant to deal with. The whole process was very fast and efficient The whole process was very fast and efficient More
Wayne Mazda is a reputable dealer. Their employees are generally respond very quickly and try their best to help. There seem to be some internal communication issues, but nothing out o Their employees are generally respond very quickly and try their best to help. There seem to be some internal communication issues, but nothing out of the ordinary. Their salesmen were easy going and very up front about their procedures. They did not make me feel stupid or like I was getting ripped off, which I really appreciate. They treated me with a lot of respect. More
Dealership was nice and clean, the staff took great care of us and made sure we felt comfortable throughout this whole process!! Mark Checki was such an amazing salesman I almost bought the pens off his of us and made sure we felt comfortable throughout this whole process!! Mark Checki was such an amazing salesman I almost bought the pens off his desk. They don’t call him Mark the closer for nothing. He made the process quick and easy for us. I highly recommend this dealership and everyone should be doing business with Wayne Mazda and Mark Checki. Thank you Wayne Mazda, you made getting a car easy! More
James has been very patient and understanding to advise vechile which will serve my purpose. The overall process from taking demo to buying and leasing was handled and made easy for me. vechile which will serve my purpose. The overall process from taking demo to buying and leasing was handled and made easy for me. More
Mark made the new car process very easy! He was friendly, quick and efficient all while entertaining us through the waiting process. He was friendly, quick and efficient all while entertaining us through the waiting process. More
James was very helpful, professional and pleasant all throughout the process, 10/10 would recommend! throughout the process, 10/10 would recommend! More
Mark was absolutely amazing! He made the process easy and enjoyable. The amazing customer service is the reason why I continue to come back to Wayne Mazda. I would highly recomme He made the process easy and enjoyable. The amazing customer service is the reason why I continue to come back to Wayne Mazda. I would highly recommend him! More
I wouldn't do business with this dealership. I I bought my car at the end of December and it has been a nightmare since the start. I went through a broker, that was my first mistake, and then th I I bought my car at the end of December and it has been a nightmare since the start. I went through a broker, that was my first mistake, and then they brought me the wrong car after being very specific about the car I wanted. When I finally got the car and signed the papers there wasn't a copy of the paperwork for me, I had to call the dealership multiple times, leaving multiple messages and nobody ever called back. Finally, I got someone who emailed me at that moment a copy of the paperwork. Now, I'm getting the run around with my plates and registration. My temporary plate and registration both expired on Jan. 28th. I have gone back and forth with the broker… nothing, one story after another, then I finally get Neil on the phone who has done nothing but xx me. After calling and getting one excuse after the other (2 1/2 weeks of this) Neil tells me I'm waiting for a batch of stuff around 3 today. I didn't believe a word he said and I called the DMV myself and to my surprise after giving my Vin # my car ( I bought, not leased or financed) wasn't in their system. After explaining everything to DMV they connected me to the complaint department to follow a complaint against the Dealership. When I called Neil and told him this his response was.. “ that person just sits behind a desk and will tell you anything to get you off the phone” My response to him was” That's kinda like what you are doing to me” lastly, Neil calls that same day and says my plates came in he was going to text me pictures of plate and registration ( he did after 7 that night) and expedite them to me. That was Friday 2/9… it's Wednesday 2/14 and nothing. I called on Tuesday to speak with a manager and the woman who answered asked why, I told her and she said they were outside shoveling snow, and someone would call me… I told her no they won't they never do and sure enough nobody called. The DMV said not to drive my car which I have to since I need to work😡 More