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Wayne Mazda
Wayne, NJ
4,041 Reviews
If you want selection, Wayne Mazda’s the place to look first. Here at Wayne Mazda of the New York metropolitan area is the best Mazda dealership around. With a huge inventory selection we have the ability to stock more cars than any other central Newark Mazda dealer. With new arrivals daily, you are bound to find just what you are looking for here at our dealership. Our huge selection changes daily so give us an opportunity to make you a customer for life!!!
Our no-nonsense way of selling vehicles is what our customers and every Mazda customer wants. Whether you are looking for New Mazda6, Mazda CX-5, Mazda CX-30 or Mazda CX-3, we want to be your first option amongst all of Mazda dealers.
We specialize in New and Used Mazda Cars, Trucks, and SUVs in New York, but we have other departments that help to make us unique. Our New York Used Cars department sells our certified Mazda’s plus much more. Our New York New and Used Car Loans department will help make arranging financing and protecting your investment a one stop solution. If you need servicing or parts, our New York Mazda Service and Parts department can meet your vehicle maintenance and repair needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,041 reviews
July 06, 2018
Typical bait and switch Be aware, typical bait and switch process. They lure customers with low quotes and then they tag on additional fees. Drive over to NY State and get Be aware, typical bait and switch process. They lure customers with low quotes and then they tag on additional fees. Drive over to NY State and get a decent customer service experience. Had the worst customer service experience during my visit to purchase a CX-5. I had requested a quote online and proceeded to visit the dealership assuming the quote was legitimate. Once I arrived the internet sales person put me in contact with her partner which from the beginning seemed that he was more interested in being elsewhere than working. We asked to see the vehicle we were interested and hoping that after we had made an appointment the vehicle would be in the front but it was in the back of the lot and the sales person did not want to bring it to the front. We then inquired about higher model and different color and again his attitude was very poor. During this whole time he kept asking if we were going to buy the vehicle that evening. I said if the numbers look right we would. Fast forward to the price negotiation and I showed him the email quote and he immediately says that the price has $500 credit if we are paying cash as well as a $500 for military service and $500 for being a returning customer and that we didn't qualify for any of those. After going back and forth on the quote price I received and he finally agreeing, he says there is a $399 window etching fee and $$499 protective coating/service fee for the vehicle. I said no, that that was not on the quoted price. When he agreed to remove the protective coating/service fee he came back with the etching fee and pressed that if we did not accept the etching fee we could not use the 0% financing offer from Mazda credit. I explained to him the financing had nothing to do with the dealership's money and that we had been pre-approved to which he responded that it was either the etching fee or the dealerships financing terms. I was loosing my patience and informed him that I had another quote from a nearby dealer and he said that his pricing was better because they were the biggest dealership in the area and that they sell more vehicles per day than anyone else. This was surprising since it was a Friday evening and there was just another couple in the sales area. After his 10th (I can't even remember how many time he went to see his manager) visit to his manager we decided to leave. Very disappointing experience. More
by SimonTolomeo
Employees Worked With
Peter Ibrahim
June 29, 2018
Great dealer and service The sales representatives are friendly and will answer all your questions. The price of the car is good and cheaper than Lodi Mazda. Never had any pro The sales representatives are friendly and will answer all your questions. The price of the car is good and cheaper than Lodi Mazda. Never had any problems with his dealer and I've been coming here for about 10 years. More
by Minerva
Employees Worked With
Jose Rodriguez
June 27, 2018
Amazing Experience Everyone loves buying a new car, but dreads the buying experience. My expereince at Wayne Mazda was painless and fast. Manny made me feel like family, Everyone loves buying a new car, but dreads the buying experience. My expereince at Wayne Mazda was painless and fast. Manny made me feel like family, and was extremely thorough when answering my questions and providing me with as many possible options to suit my needs. I also owe a big thank you to Rob Schwencke for introducing me to the Mazda world and helping me through the process. I am in love with my beautiful brand new CX5 and know that i will be back in the future when its time for an upgrade! More
by Alexis
June 25, 2018
The best dealership I’ve ever been too!! Spoke with Travis on Thursday night and explained exactly what I wanted. He told me he had it and come see Steve at 9am. I walked in and was greeted s Spoke with Travis on Thursday night and explained exactly what I wanted. He told me he had it and come see Steve at 9am. I walked in and was greeted so nicely and offered some refreshments while I waited, not even a minute later here comes Steve. He knew exactly What I wanted and had all paperwork already done. All we needed to do was confirm everything. Everything we spoke about the night before was still the same when we got there. Other dealerships I’ve been to in the past we’re no where near this one. They are truthful and don’t waste your time. What he told me is what I got. I will definitely be returning for a new one in a few years. Thanks for everything Wayne, NJ Mazda More
by Bryana0324
Employees Worked With
June 20, 2018
Love my new car I am very happy with my recent car purchase. I was very apprehensive about going back because I did not have a good experience getting the car I had I am very happy with my recent car purchase. I was very apprehensive about going back because I did not have a good experience getting the car I had before my new one. I was very happy with the service I did receive, Stephen was very friendly and professional. He made me feel very comfortable and worked with me to get the car I wanted. I will definitely be back to buy any future cars from them. More
by LWarnet1988
Employees Worked With
June 18, 2018
Awesome Dealership with great salesmen I had a great experience with my dealer Paul Lepasana. He was nice and gave me the best price available for my new Mazda3. 5 stars all around for this I had a great experience with my dealer Paul Lepasana. He was nice and gave me the best price available for my new Mazda3. 5 stars all around for this great car buying experience. More
by Jeru Ona
Employees Worked With
Paul Lepasana
June 16, 2018
Amazing experience!!! Had an amazing experience with Stephen at Wayne Mazda!!! Would 100% recommend and buy again! Bought 2 cars (one new one used) and in love with both! Had an amazing experience with Stephen at Wayne Mazda!!! Would 100% recommend and buy again! Bought 2 cars (one new one used) and in love with both! More
by Eclaytonnnn
Employees Worked With
June 14, 2018
Awesome leasing and experience Jaquis is the man! He provided me with excellent client service. The most honest car salesman I’ve ever dealt with! He was also great at explaining my Jaquis is the man! He provided me with excellent client service. The most honest car salesman I’ve ever dealt with! He was also great at explaining my leasing options. More
by Jholguin
Employees Worked With
Jaquis Saylor
June 14, 2018
Smooth and Easy purchase This is my 4th lease on 3 cars at one time. Ash Has been my salesman from day one. He know what we want and meets our needs. Your service department This is my 4th lease on 3 cars at one time. Ash Has been my salesman from day one. He know what we want and meets our needs. Your service department always kind and pleasant Mazda crew takes care of us. Thumbs up to Ash in sales / Anthony in service and the entire Mazda crew THANK YOU More
by Mhess
Employees Worked With
June 14, 2018
Thank you for 3 beautiful new cars! Always a great experience at Wayne Mazda! Thank you for 3 beautiful new cars. Ash is professional, friendly and I would definitely recommend buying a Always a great experience at Wayne Mazda! Thank you for 3 beautiful new cars. Ash is professional, friendly and I would definitely recommend buying a car from Ash at Wayne Mazda! More
by Chess
Employees Worked With
