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Wayne Mazda
Wayne, NJ
3,823 Reviews
If you want selection, Wayne Mazda’s the place to look first. Here at Wayne Mazda of the New York metropolitan area is the best Mazda dealership around. With a huge inventory selection we have the ability to stock more cars than any other central Newark Mazda dealer. With new arrivals daily, you are bound to find just what you are looking for here at our dealership. Our huge selection changes daily so give us an opportunity to make you a customer for life!!!
Our no-nonsense way of selling vehicles is what our customers and every Mazda customer wants. Whether you are looking for New Mazda6, Mazda CX-5, Mazda CX-30 or Mazda CX-3, we want to be your first option amongst all of Mazda dealers.
We specialize in New and Used Mazda Cars, Trucks, and SUVs in New York, but we have other departments that help to make us unique. Our New York Used Cars department sells our certified Mazda’s plus much more. Our New York New and Used Car Loans department will help make arranging financing and protecting your investment a one stop solution. If you need servicing or parts, our New York Mazda Service and Parts department can meet your vehicle maintenance and repair needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,823 reviews
August 05, 2017
Dishonest, No Follow Up...STAY AWAY!!!! I ended a lease on a 2014 Mazda CX9 in April 2017 and started a lease on a new CX9 in April. I was ending my previous lease two months early and both I ended a lease on a 2014 Mazda CX9 in April 2017 and started a lease on a new CX9 in April. I was ending my previous lease two months early and both the salesperson and finance person told me that they were purchasing the lease and I would not be obligated for any future payments. Makes sense right? Why would I make two lease payments for one car? Unfortunately Chase finance sent me a notice saying I owed them over $600 for the final two payments for early termination on my lease. I assumed it was a simple misunderstanding an contacted the dealership. The first person I dealt with said they would look into it and call me back. I never heard back. I then spoke to Jesus in Finance who assured me he would take care of it. He avoided my calls and never called me back when he said he would so after three weeks I asked to speak with a manager. I spoke with someone named Sean (supposedly a manager but who knows) who again assured me he would make sure this was taken care of. Sean asked me to send him the documents I got from Chase and told me he would talk to his finance people to make sure they clearly know how to communicate to customers (not sure how that helps me). I emailed the documents from chase financial as Sean requested assuming I would finally get a resolution. I was WRONG! Sean completely ignored my emails, didn't call me back and as expected, was always "busy with another customer" when i tried calling. At this point I give up. I am paying Chase financial the $600 because I don't want it to impact my credit score. In my opinion, Wayne Mazda lied to me and stole my money. The lack of follow up and complete disregard by it's employees is very disappointing. All I can say is buyer beware if you are as unfortunate as I am to do business with this dishonest group of people who obviously have no idea what true customer service and ethical business practices are. I know I'm only one person so this post won't hurt their business, but I hope potential customers read this and don't fall into the same deceitful trap I did. More
by Bradsuralik
Employees Worked With
Jesus and Sean
Helpful August 02, 2017
Great service We've purchased our Mazda3 and Mazda6 from Wayne Mazda. Both cars have tire and wheel warranty. So far they've been incredibly easy and hassle free wh We've purchased our Mazda3 and Mazda6 from Wayne Mazda. Both cars have tire and wheel warranty. So far they've been incredibly easy and hassle free when it comes to any issues with our wheels needing replacement. I would say we've gotten our money's worth on the insurance. The free oil changes are also a big reason why I'll come back, and possibly even buy our next car from them too! More
by knsaber
Employees Worked With
Melissa Rumsey
July 31, 2017
Positive experience James did a great job finding us the car we needed. He worked well with sales manager, Stravo, to make it happen. They were able to find a really nice James did a great job finding us the car we needed. He worked well with sales manager, Stravo, to make it happen. They were able to find a really nice SUV in our budget. We are completely satisfied. More
by wm
Employees Worked With
July 01, 2017
WARNING! Don't Be Shark Bait! After several emails and getting a fixed price quote from truecar, edmonds carshow,they would not follow through with what was agreed via email. When After several emails and getting a fixed price quote from truecar, edmonds carshow,they would not follow through with what was agreed via email. When we finally went there she would not even come to meet me. Meanwhile the sharks (sales)were hoovering over my wife and I as we waited for the receptionist to get the internet sales manager kimberly mcveigh; whom i had communicated with previously several times. The sales people kept swarming around us, checking us out like fresh bloody meat dipped into a hungry shark tank; we got out of there before the frenzy could begin. As we were driving home(45min.) guess who called my phone? she apologized for nott meeting with me & had the nerve to ask me to come again. Then I searched the dealer ratings, ohhhh I am glad i escaped with my money & my dignity. DONT SHOP AT WAYNE MAZDA UNLESS LIKE BEING SHARKBAIT!🐟🐋🐳🐠🐡🐙🐬 More
by SpendWisely
Employees Worked With
kimberly mcveigh
June 03, 2017
Best buying experience possible This is my 5th car I have leased from Wayne Mazda. In fact I have leased three CX-5's in the last 12 months. Steve Zagoric makes the process so easy This is my 5th car I have leased from Wayne Mazda. In fact I have leased three CX-5's in the last 12 months. Steve Zagoric makes the process so easy and will work hard to get you into the vehicle you want for the best price! More
by gltrans
Employees Worked With
May 20, 2017
If you want to get tricked and robbed. Come here. If you contact them through the phone or internet they'll lie and say anything to get you in the door. From there they'll try to use stereotypical awf If you contact them through the phone or internet they'll lie and say anything to get you in the door. From there they'll try to use stereotypical awful dealer behavior to trick and rob you. In addition to this they're one of the few dealers that still tries to charge an inflated window etching fee and dealer document fee. Don't reward this kind of behavior and go somewhere else. More
by jersey123
Employees Worked With
May 20, 2017
Excellent Best dealership experience I have ever had! This dealer is a must when wanting to purchase a new mazda. I love my car and would highly reccoment this Best dealership experience I have ever had! This dealer is a must when wanting to purchase a new mazda. I love my car and would highly reccoment this place. More
by TomMiata
Employees Worked With
May 04, 2017
Overall positive experience They didn't have the car I wanted so they found it for me and got it to their dealership. Higher doc fees than other places though. But overall I feel They didn't have the car I wanted so they found it for me and got it to their dealership. Higher doc fees than other places though. But overall I feel I got a fair price. More
by chriscx5
Employees Worked With
April 26, 2017
Awful experience I leased car from this dealership and it was OK experience. But today when I went with my friend to make another deal it was such disappointment. Sele I leased car from this dealership and it was OK experience. But today when I went with my friend to make another deal it was such disappointment. Seles manager Shawn Memetow acted with such attitudes that made us very disappointed. We were trying to make deal and asked for $10 of the price. He told us that he will check and walked back to speak to someone. When he came back he threw paper on the table and said: "deal is off, you see what happens when you ask for more ". We were stunt. After this I spoke with Seles manager Louis Stinger and did not get better service. Outcome is that we are going to return our lease once is done and never go back to Mazda Wayne. And it will be less likely that we are going to recommend that place to any of our friends. More
by Mazda
Employees Worked With
Shawn Memetov
April 09, 2017
Easier than expected I was nervous going to buy a car by myself for the 1st time but James & Travis put my mind at ease. James was friendly and thorough in explaining the I was nervous going to buy a car by myself for the 1st time but James & Travis put my mind at ease. James was friendly and thorough in explaining the features of my vehicle of interest. He helped switch over my insurance from my previous Mazda to the new one right on the spot. Bernadette in financing was just as kind and helpful. Everyone I dealt with made this a great experience and they have gained a customer for life. Thank you so much! More
by Jaime G.
