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Wayne Hyundai
Wayne, NJ
1,879 Reviews
Wayne Hyundai offers many automotive products and services to our Wayne area customers. From quality new Hyundai vehicles to used cars, we know anyone looking for a vehicle in Wayne will likely find what they want at our dealership. We carry a comprehensive line of Hyundai vehicles, including the new Hyundai Sonata, Azera, Elantra, Veracruz, Genesis, Santa Fe and Tucson, making us a good choice as your Wayne Hyundai car dealer.
Our services include trusted Hyundai car repair, original Hyundai parts, and financing to help our customers purchase the vehicle of their dreams.
Call Wayne Hyundai or come visit us in person. We're conveniently located at 1935 Route 23 South Wayne, NJ, near Bloomfield, Jersey City, Denville, and Paramus. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,879 reviews
August 28, 2019
Extremely Satisfied My wife and I had been in contact with Lynnes in Bloomfield since it was closest to our house. After being lied to we stormed out of there and drove t My wife and I had been in contact with Lynnes in Bloomfield since it was closest to our house. After being lied to we stormed out of there and drove to Wayne Hyundai. We were introduced to Rick Klein and told him we were interested in a Tucson Ultimate. We took the car for a test drive and decided to purchase. Rick was great throughout the entire process and very knowledgeable about the vehicle. We didn't feel pressured and you could tell that he believed in the product that he was selling. I would highly recommend Wayne Hyundai, especially Rick. More
by ES1957
Employees Worked With
Rick Klein
August 27, 2019
Mileage and cleanliness issues, but pleasant to deal with UPDATE: Ray, the general manager, seems genuinely interested in trying to help. I am waiting for his response and will update this review once I see UPDATE: Ray, the general manager, seems genuinely interested in trying to help. I am waiting for his response and will update this review once I see how the dealership handles my concerns. First, the good: the salesman (Jeff) was friendly and the general sales manager (Ray) did follow up with me when I expressed concern about my experience buying a new 2019 Hyundai Santa Fe Ultimate 2.0T. Three stars for that. Unfortunately, the rest of the experience did not live up to my expectations. I was buying the car from a distance, so I relied on the dealership to accurately represent details about the car, like the mileage. The CarFax report shows that the vehicle had 6 miles on it on 8/13/2019 when it underwent a "pre-delivery inspection." This makes sense, as the car was brand new. On the day I left a deposit, 8/21/2019, Jeff represented that it had 10 miles on it, and the purchase order memorialized that same mileage (10). When I went to actually take delivery of the car on 8/24/2019, it suddenly had 54 miles on it, more than five times what Jeff had misrepresented and nine times the mileage it had just 11 days earlier per the CarFax. The dealership suggested that the car had been test driven, taken to get gas, etc., and that's why it had extra mileage. But on reflection, this is hard to believe. And the car already has electrical and mechanical issues in just 2 days of driving it. It has stalled twice and seems to have an electrical issue with the power liftgate. What bothered me further is that the car was not thoroughly cleaned -- it had lots of fingerprints, a large dirt mark on the side of the vehicle, and some weird residue covering much of the interior. Jeff said that was from the preparation they do to make the car look shinier and it would come out with soap and water. All of these things seem to come out with soap and water (even the dirt on the outside), but it's disappointing to have to thoroughly wash a brand new vehicle myself. I did speak to Ray, the general sales manager, who agreed he would take the car back but had no similar vehicle to do an exchange and I can't be without a car. Also I have a disability and may not be able to handle the long drive back to NJ just a few days after buying the car. Plus I'm not sure it's safe to drive. Ray also said he would detail the car again if I came back to NJ, but this presents the same logistical issues (whether it's safe to drive, etc). More
by bradnyk
Employees Worked With
August 27, 2019
Very Happy I was very happy with our most recent experience at Wayne Hyundai. Rick Klein was our salesman and he was tremendous to deal with from the time we wa I was very happy with our most recent experience at Wayne Hyundai. Rick Klein was our salesman and he was tremendous to deal with from the time we walked in to the time we left with our new vehicle. This is the second vehicle I have leased with this dealership and I'm sure I'll be coming back when I need another one. I'll be looking for Rick again. More
by joe59
Employees Worked With
Rick Klein
August 26, 2019
Great experience Rick Klein was great! I have been driving a competitors for the last 25 years and never thought I would change. I went in to the dealership to look at Rick Klein was great! I have been driving a competitors for the last 25 years and never thought I would change. I went in to the dealership to look at a possible trade to downsize to a smaller SUV then the one I had. There was absolutely no pressure from Rick. He showed me the model I came in for and as we test drove it we realized it was to small for what I was looking for. We then test drove a Tucson that was just what I was looking for. He never pressured me into buying the car and even though I was upside down on my other car I came out paying less then what I originally planned. The whole experience at this dealership was top notch and I could not have asked for a better. More
by greg7101
Employees Worked With
Rick Klein
August 22, 2019
Wayne Hyundai Best Car Buying Experience We can’t say enough about the positive buying experience with Rick Klein and the team at Wayne Hyundai! From vehicle selection to financing, they made We can’t say enough about the positive buying experience with Rick Klein and the team at Wayne Hyundai! From vehicle selection to financing, they made the process quick and easy. We highly recommend visiting this team for your next vehicle purchase. You absolutely won’t regret it! More
by leslieparis28
Employees Worked With
Rick Klein
August 19, 2019
Unexpectedly pleasant experience I am a senior citizen and was somewhat apprehensive about the process of purchasing a previously owned car. Your salesperson, Rick Klein, made it an I am a senior citizen and was somewhat apprehensive about the process of purchasing a previously owned car. Your salesperson, Rick Klein, made it an unexpectedly pleasant experience, He was very knowledgeable, helpful and patient - and I am appreciative of his assistance. More
by purchaser
Employees Worked With
Rick Klein
August 15, 2019
AWESOME Customer Service!!! I knew the vehicle I wanted when I entered the showroom and Rick Klein absolutely listened and delivered! Rick was polite, respectful and extremely he I knew the vehicle I wanted when I entered the showroom and Rick Klein absolutely listened and delivered! Rick was polite, respectful and extremely helpful, in assisting me to select all of my options when it came to purchasing the vehicle "perfect" for me; including, right down to the financials! I decided to "lease" the vehicle with the "option to buy", after 3 years. I always purchased my 3 other vehicles, but with Rick's help, we discussed, at length, the #s and it absolutely made sense for me to lease now and buy later. I walked out of Wayne Hyundai with a GORGEOUS 2019 Tucson Ultimate and this ONLY became possible because Rick Klein made the choice to help me and I couldn't be HAPPIER! THANK YOU Rick for being the gentleman your are and THANK YOU Wayne Hyundai for employing such a WONDERFUL Customer Representative!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Sincerely with Gratitude, Maureen G. Flannery More
by milo1208
Employees Worked With
Rick Klein
August 12, 2019
Excellent service Sales rep Rick is very professional, answered all questions during test drive, he and Raphael from the management offered great price, the financing g Sales rep Rick is very professional, answered all questions during test drive, he and Raphael from the management offered great price, the financing guy is very professional explained all. I am very happy with the purchase overall. Not to mention, I was recommended by my friend who highly recommended this dealer More
by ly2002cn
August 09, 2019
Great experience, Rick Klien very knowledgeable and professi Great experience ,Rick Klien was very knowledgeable and professional. I would recommend his and the dealership to my family and friends .Thank you for Great experience ,Rick Klien was very knowledgeable and professional. I would recommend his and the dealership to my family and friends .Thank you for your service. More
by liamowens60
Employees Worked With
Rick Klein
August 03, 2019
Positive Purchase Experience It was nice to deal with Rick Klein when buying the Kona. I had visited other dealers, and did not appreciate their sales tactics. I knew which car I It was nice to deal with Rick Klein when buying the Kona. I had visited other dealers, and did not appreciate their sales tactics. I knew which car I wanted, and they were able to get me the best deal. I absolutely love my new car! More
by snedsh
Employees Worked With
Rick Klein
