Wayne Hyundai

I brought a Honda CR-V from Daniel. I absolutely love my car. Daniel was great. I would adopt Daniel and the finance manager Ralph if I could! car. Daniel was great. I would adopt Daniel and the finance manager Ralph if I could! More

Jeff is a good agent with a great personality. He was so kind and very informative. If I need another car in the future, I will ask Jeff to take care of my purchaing. Greg kind and very informative. If I need another car in the future, I will ask Jeff to take care of my purchaing. Greg More

Jeff was excellent! Very friendly and patient. Jeff answered all our questions. Best of all-no pressure sales! He walked us through the car features and helped us setup the Hyundai Bluelink. Ralph i answered all our questions. Best of all-no pressure sales! He walked us through the car features and helped us setup the Hyundai Bluelink. Ralph in the finance department was equally friendly and walked us through everything! Great experience at this dealership! More

Daniel sold me my 2018 Sonata and I love it. The car was in perfect condition and the buying process although long was easy. I am very Happy. in perfect condition and the buying process although long was easy. I am very Happy. More

Daniel was extremely helpful, informative, patient and very courteous. I highly recommend him to anyone who wishes to purchase a new Hyundai. We are very happy with our new car. very courteous. I highly recommend him to anyone who wishes to purchase a new Hyundai. We are very happy with our new car. More

Abdalla, the salesperson, was nice and courteous. He delivered the car to my house. The price was above msrp with many items tacked on. I wish the price was more transparent. delivered the car to my house. The price was above msrp with many items tacked on. I wish the price was more transparent. More

Jeff was super attentive and very knowledgeable about the cars and what I was looking for. The rest of the team was polite and professional cars and what I was looking for. The rest of the team was polite and professional More

Wayne Hyundai had an exceptionally poor attitude and quality of service. Our salesperson had no knowledge of the car we were looking at; he even asked me if I knew how to do various tasks such as setup quality of service. Our salesperson had no knowledge of the car we were looking at; he even asked me if I knew how to do various tasks such as setup the infotainment screen and the instrument cluster. While we were there, there was another customer interested in the car. Suddenly it was a race against the clock as to who would accept the offer first. They raised the price up by $500 from their initial offer but we took to prevent losing the car. The other couple was obviously upset that they lost the car and Wayne Hyundai used this as an opportunity to coerce us into giving them positive reviews. Until this point, we were essentially nobody and once we accepted the offer, everybody tried to become buddy-buddy with us saying that those guys were going to give them a bad review and they were counting on us to counter it with a positive review. We waited about 2.5 additional hours to get the car through the financing manager while the car was being detailed. We were informed that the car didn’t come with a second key, so he would throw in a key warranty package to cut a new key and we would have to go to service to pick it up. The salesperson also had no idea if the car was CPO’ed or not phrased it as “the CPO warranty is an additional fee”. Because of this, the finance manager made us purchase the 3rd party warranty under the guise that this was the “additional fee” that made this car a Certified Pre-Owned. Included in my deal jacket was a legal “WE OWE” document stating that they owe us a CPO and to go to service. I went to service and nobody had any idea what the “WE OWE – CPO” meant. They thought It was a regular inspection. After fumbling around for an hour, they finally deemed that the car was already CPO’ed and that the “WE OWE” document meant nothing. Alright fine – then comes the second key fiasco. As promised by the dealership, I was to be provided a second key for the car. I kept getting punted around between the sales team, service advisor, and the parts department because nobody knew what to do. It was the responsibility of the sales department to issue the order and to authorize the billing of the second key, but they never did. I had followed up with them every week for the better part of almost three months before getting informed that they finally ordered the new key. Also, the car was detailed extremely poorly (the glue from the window stickers was untouched) and the car only had half a tank in it. When I asked about the full tank of gas, they said that it was company policy that they didn’t fill up used/CPO cars. To me, it seemed like they were just lazy and didn’t want to do it because it was the end of the day. Overall, extremely poor attitude, leadership, knowledge, and responsibility amongst a laundry list of other things. I would NOT recommend this dealership in any capacity and this was the worst car buying experience I’ve ever had! More

Wonderful experience buying a 2021 Hyundai Elantra at this dealership. The sales person JR was super helpful, worked out a nice deal for us. The finance process was super easy, tech loaded with docupad a this dealership. The sales person JR was super helpful, worked out a nice deal for us. The finance process was super easy, tech loaded with docupad and electronic signatures saving us a lot of time… Highly Recommend this dealership More

Daniel Lizarazo is an excellent example of everything a Daniel Lizarazo is an excellent example of everything a car salesman should be! A true gentleman who negotiates with respect and honesty! I am very Daniel Lizarazo is an excellent example of everything a car salesman should be! A true gentleman who negotiates with respect and honesty! I am very happy with my 2022 Sonata. More