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Wayne Hyundai

Wayne, NJ

4.5
1,875 Reviews
Wayne Hyundai offers many automotive products and services to our Wayne area customers. From quality new Hyundai vehicles to used cars, we know anyone looking for a vehicle in Wayne will likely find what they want at our dealership. We carry a comprehensive line of Hyundai vehicles, including the new Hyundai Sonata, Azera, Elantra, Veracruz, Genesis, Santa Fe and Tucson, making us a good choice as your Wayne Hyundai car dealer. Our services include trusted Hyundai car repair, original Hyundai parts, and financing to help our customers purchase the vehicle of their dreams. Call Wayne Hyundai or come visit us in person. We're conveniently located at 1935 Route 23 South Wayne, NJ, near Bloomfield, Jersey City, Denville, and Paramus. We look forward to helping you with your automotive needs.
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1935 NJ-23

Wayne, NJ

07470

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Showing 1,875 reviews

October 15, 2011

I had the best experience working with John. Because of him, i will always see him first before my next purchase. He really seem to care about my needs and concerns. More

by rudyrfd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Trusio
October 14, 2011

I had a very good experience with my salesman Whittman who took the time to hear what I was looking for in a new car then He made his knowledge and experience take over to show me the kind of car that bes More

by Haledon Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whittman
October 13, 2011

The dealership is in a convenient location so itis easy to get to. Kevin Dean who was our salesperson at the dealership was amazing. He knew everything about the vehicle and greatly impressed us with his More

by Eltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dean
September 17, 2011

Kevin Dean was the consummate professional salesman.He was knowlegeable, courteous, a great listener and hit it out of the ballpark in every area.He made the car purchasing process easy because he was att More

by KMS4CARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEVIN DEAN
August 22, 2011

Whittman was a great salesperson. Each time we showed up Whittman was a great salesperson. Each time we showed up without an appointment we were never made to feel it was a bad time. He always gave us time More

by tmulligan59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whittman Hillier
August 16, 2011

I went to several dealers looking for a specific car where I got the run around and dealt with very unprofessional staff. Going to Wayne, I was skeptical, but hopeful. When I was driving to the dealer, More

by mare45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dean
August 14, 2011

The salesmen worked with me to give me the best car for the most affordable pricing option. They gave me more than the value of my trade-in and a fantastic new vehicle. More

by stacy28w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
July 24, 2011

Got a truecar certificate for a 2012 gls auto with preferred package. Called and spoke to Dennis. They had a black one that had 1500 miles on it. He stated it was a demo and that they may be able to n More

by qhapke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitman Hillier/Dennis
Aug 05, 2011 -

Wayne Hyundai responded

Mr. Hapke called about a brand new Silver Elantra on a Saturday. I said it was available and he stated he would be coming in specifically for that car and that he'd be paying cash. Not long after our conversation, the vehicle had been sold, so I immediately called him to save him the trip. He greatly appreciated my call and I stated that we had a Certified Pre-Owned 2012 Elantra with 1500 miles on it and that it had FULL coverage warranty for 10years/100k miles, or, he could place an order for an Elantra we had coming in. He asked he could negotiate because of the miles versus a new one without miles and I said certainly. He asked about what our fees were and I told him since he was paying cash, documentation, his state DMV and Sales Tax. When he arrived, he was shown the Elantra, test drove it and wanted the TrueCar price on the pre-owned car. He was told that TrueCar pricing is for new cars only, but if took delivery of the car that day, we would honor the TrueCar price on it, including the warranty (a $2000 value alone!). The $299 Etching benefit is OPTIONAL on NEW cars. The pre-owned one already had it. When Mr. Hapke objected, we discounted the car another $299 for him. Mr. Hapke was also informed that his TrueCar pricing that he built DID NOT include accessories that come with the car such as Carpeted Floormats, iPod cable, & cargo net. The actual price was to be $17998+$399(our actual documentation fee)+$299 Etch + $299 PA DMV (estimated)= $18995 - $299 Etch = $18696, "or something like that" to use Mr. Hapke's words. He then said that he couldn't take delivery because he had only a PRE-approval from USAA for 6.9% on a NEW car. He was informed that there was 1.9%-4.9% available from Hyundai on NEW cars and 2.9% on Certified cars, if qualified. Mr. Hapke credit did not qualify. In fact, we would have wait just to get an approval and he was asked to place a deposit on the car to hold it while the approval was pending. The $99 online processing fee is only applicable had we gotten him approved. Mr. Hapke was upset because he'd have to drive his family back home in his car with a broken a/c unit and come back once we got the approval. He was also unhappy that the payments, even with the best approval, were more than he was looking to spend. The only part that I "screwed up" was not asking where he was getting the money to pay for the car. If I had known he only had a "Pre-Approval", I would told him that he wouldn't be able to drive away the same day with a new car. As for my employment history, not that it needs to be disclosed, I'll state that I'd been with this company for 3 months but have been selling cars for 10 years. I also spent 6 years in the United State Marine Corps, so I take special pride in helping members of USAA, as I'm also a member!

June 16, 2011

I shopped every dealer in the area and this dealer is by far the best. It seemed as though no dealers really had much inventory, so I wasn't able to get exactly what I wanted, but Whitman and Joe went above More

by BillyGoat15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitman Hillier and Joe Loonam
June 15, 2011

I am coming off lease on a Mazda CX9. I was interested in the Sonata. My lease was with Wayne Mazda but I wasn't interested in another Mazda. Since both dealerships are the same owner someone from Mazda More

by laurzee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whitman
Aug 05, 2011 -

Wayne Hyundai responded

Customer's leasing company the held the lease on their Mazda would not allow the dealership to purchase the vehicle. We did agree to make the last 2 payments AND pay for their overmileage. Customers were adamant that we purchase their Mazda even after they were informed that their leasing company wouldn't allow us to.