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Wayne Ford - Service Center

Wayne, NJ

4.5
934 Reviews

934 Reviews of Wayne Ford - Service Center

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September 27, 2022

Excellent service. . keep you updated..very friendly employees..coffee while waiting… clean waiting area… clean bathroom.. More

by MARTIN5054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Cuba
September 24, 2022

Hi this is my second time Lessing from Wayne ford. Very happy with the service. Our sales person Jordy Sepulveda is very professional and pleasant to work with. I thank you all. I will definitely keep More

by TAMARAYOUNES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordy Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Poor attention to details. Missed key work. And when I shared the experience and attempted to contact them (leaving voicemail), I never heard back from Wayne Ford. An overall l More

by Ahalzind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Halliwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Cuba
September 20, 2022

Customer friendly recall finished on time. Clean and new. Nice new covered repair parking area More

by ray-kos
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

I purchased my vehicle from Fette, but overall Wayne Ford service is #1. Thanks Michelle. More

by blesseddiva18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

The minute I pull into the service dept I feel that I’m the most important person there! They always do a good job and go beyond what was requested! I give Wayne Ford 5 Stars! More

by TDUNN60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ !!!!!!!
September 14, 2022

Great service. But, they tack on ADM to their car sales. If this continues, Ford will undoubtably move to direct internet sales. A word of warning More

by peterfortoloczki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

Easy to schedule. Very friendly. Finished ahead of schedule. Was able to take care of several recall issues, routine service and breaks in one day on short notice. Ver More

by Dave W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Cuba
September 06, 2022

Good service promptly provided. Staff was friendly and efficient. All of my questions were answered. More

by Zorro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2022

Friendly staff, great service and only waited 30 mins for an oil change when other businesses usually take over an hour! More

by maj2280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
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