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Wayne Ford - Service Center

Wayne, NJ

4.5
836 Reviews

836 Reviews of Wayne Ford - Service Center

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November 29, 2024

The Explorer was serviced for a recall. Michelle Redmon was professional and courteous. The problem was solved and I was called to pick-up the vehicle three hours after bring it in for my More

by lashadiack
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Michelle is my dedicated service advisor. She is friendly, professional, and thorough and as a result I have total trust and confidence working with her. More

by supercos7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Wayne Ford isn't a customer friendly shop! !! Very disappointing! Great! Know way to send. What a surprise! More

by Rogie250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

The staff at Wayne Ford went above and beyond. Went in for routine service they found an issue,they got me a ride home and DELIVERED the vehicle when it was done. Kudos to Michelle and Wayne ford. More

by richk55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Great service. Always happy to use them for repairs. Will definitely be back for future repairs and purchases. More

by robertkatz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Very professional , courteous and dependable. Made thing easy for me and made me feel comfortable to leave m to car knowing that my problem will be resolved. More

by TOTOWARAY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Flawless overall customer service experience that left me speechless & satisfied from the moment entering the building leaving my vehicle to picking it up with work completed More

by NORYT.GJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Very competent and professional service. Continued to work at until the problem was solved and the car was running well. More

by JOYCE.GLATZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Customer service is excellent. All works done are reported, and what to expect for next services. More

by 2018 F explorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Very pleasant customer service. Full explanation of work being done. Timely service. Careful handling of car. More

by tg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.