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Wayne Ford - Service Center

Wayne, NJ

4.5
910 Reviews

910 Reviews of Wayne Ford - Service Center

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March 13, 2025

Dealership was great they were very accommodating and professional. I will and have recommended this dealership to my friends and family Ford company knows they have a problem with the 10 speed transmiss More

by J Giammetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

They kept me well informed. And job was done quickly. I highly recommend them to a anyone . More

by JM200864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Michelle along with the pick up and delivery team service department is outstanding they answer questions and the pricing is reasonable. It is always an enjoyable experience at Wayne Ford. Kudos to the servi More

by LASSITERRANDALL240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George pick up delivery person Pleasant and knowledgeable
March 04, 2025

Excellent customer service. Staff is always professional, courteous, and always explains in detail what repair is required l. More

by TANJEVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

John at Wayne Ford, is invested in the customers interest and appreciate that about the dealership. After a not very solid review, John reached out the next day and cleared up the miscommunication. Michele m More

by LUKEROCCO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Handelsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Too long to weight for a oil change. Two hours is much too long for anyone. More

by MERVAL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Michelle is a strong asset in your organization. She performs her job in an efficient way because of her knowledge of your organization. She’s also very pleasant to deal with. More

by hkoliva
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

It was ok, it tool more than 2 hours but it was ok . They did a good job More

by Egutierrez.n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

The Service staff was easy and pleasant to deal with. No pressure on buying any unnecessary things. Highly recommended for service. More

by Jeff pereira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Not good from the way they treat me when I take my car there a couple of weeks ago More

by NACKIE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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