Wayne Ford - Service Center

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Very disappointed with the service. My Ford Explorer XLT 2022 was showing a check engine light and a pre-collision sensor error. At the time, the car had only 32,000 miles and was just My Ford Explorer XLT 2022 was showing a check engine light and a pre-collision sensor error. At the time, the car had only 32,000 miles and was just 2.5 years old, so it should have been eligible for warranty coverage. However, the dealership claimed that the car had been in an accident and therefore denied the warranty, even though there is no evidence of any accident and I have never been in one with this vehicle. Despite speaking with multiple managers, they still refused to cover the repairs under warranty. I ended up selling the car within a few days and will never recommend Ford to friends or family. The customer service was terrible, and they made unfounded assumptions just to avoid honoring the warranty. More

Everyone is very friendly, they update you every so often. Very professional. They are great! often. Very professional. They are great! More

Wayne Ford and Michelle consistently provide great service. The techs are the best in the area service. The techs are the best in the area More

Even though the dealership was very busy, they were able to get my truck in, very good customer service… to get my truck in, very good customer service… More

I have bought all my cars and trucks at Wayne Ford since 1988 and will continue. 1988 and will continue. More

Michelle is wonderful and the service team is furst rate I was in and out in under 1 hr. I was in and out in under 1 hr. More

polite service advisors and rast action timely manners ire have experienced every time good job guys ty ire have experienced every time good job guys ty More

The service is perfect always. Friendly professional and always deliver when they say. Always gives good advise Matt is great. And the guys that took and brought the car back a Friendly professional and always deliver when they say. Always gives good advise Matt is great. And the guys that took and brought the car back always polite and professional More

Great service! ! Awesome service Advisor Matt. Kept me informed throughout my service on my F150. Definitely will continue my service with Wayne Ford ! Awesome service Advisor Matt. Kept me informed throughout my service on my F150. Definitely will continue my service with Wayne Ford More