Wayne Ford - Service Center

This ford dealership is unwilling to help me with a lock recall. All I want from them is to make it so I can lock the back passenger door at night on my 2015 ford transit connection. I would like to go on t recall. All I want from them is to make it so I can lock the back passenger door at night on my 2015 ford transit connection. I would like to go on to say that I would never buy a another vehicle from this dealership again. More

I’ve been going to Wayne ford for a short time now and they’ve been great every time. After the dealership where I bought my truck told me to “park different; they all leak” due to a moonroof leak, I trie they’ve been great every time. After the dealership where I bought my truck told me to “park different; they all leak” due to a moonroof leak, I tried Wayne Ford. They checked and found a manufacturing defect. After waiting for parts that were back ordered (not Wayne Ford’s fault) they fixed it quicker than they estimated. They had the whole cab of my truck apart to do the repair and it was all put together like new…no squeaks or rattles. I will be bringing both my vehicles to Wayne Ford from now on. I’ll probably be buying my next vehicle from them due to this positive experience. And I recommend you do the same. More

Michelle is always helpful and amazing she is always willing to assist us whenever we come in or call willing to assist us whenever we come in or call More

The staff was courteous and professional. They asked questions and gave accurate information regarding repair time. They also followed up by emails and text messages. They asked questions and gave accurate information regarding repair time. They also followed up by emails and text messages. More

Dealership was great they were very accommodating and professional. I will and have recommended this dealership to my friends and family Ford company knows they have a problem with the 10 speed transmiss professional. I will and have recommended this dealership to my friends and family Ford company knows they have a problem with the 10 speed transmission on the F-150 they should recall this manufacturer defect for all vehicles under 100,000 miles More

They kept me well informed. And job was done quickly. I highly recommend them to a anyone . And job was done quickly. I highly recommend them to a anyone . More

Michelle along with the pick up and delivery team service department is outstanding they answer questions and the pricing is reasonable. It is always an enjoyable experience at Wayne Ford. Kudos to the servi department is outstanding they answer questions and the pricing is reasonable. It is always an enjoyable experience at Wayne Ford. Kudos to the service department. More

Excellent customer service. Staff is always professional, courteous, and always explains in detail what repair is required l. Staff is always professional, courteous, and always explains in detail what repair is required l. More

John at Wayne Ford, is invested in the customers interest and appreciate that about the dealership. After a not very solid review, John reached out the next day and cleared up the miscommunication. Michele m and appreciate that about the dealership. After a not very solid review, John reached out the next day and cleared up the miscommunication. Michele my apologies if this was me not fully understanding you. My next service appointment will hopefully keep me coming back. More

Too long to weight for a oil change. Two hours is much too long for anyone. Two hours is much too long for anyone. More