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Wayne Ford - Service Center

Wayne, NJ

4.6
1,024 Reviews

1,024 Reviews of Wayne Ford - Service Center

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April 02, 2025

They communicated very well when the car was going to get picked up and dropped off. More

by DIANESTILLE
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
April 02, 2025

Although I had a 2 hour day at the service department I did have a FULL service done. I was disappointed that they didn't have the battery I needed. All in all I like the service department when needed. Th More

by Ericsains
Recommend Dealer
Yes
Employees Worked With
Riondo Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riondo Russell
March 29, 2025

My Slrea person Eric is the best I would recommend him 24/7 a year More

by ROBCOBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Always great service there and a warm welcome when you arrive comfortable waiting area and good coffee More

by BELLAP123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Michelle is always is knowledgeable and helpful. Her presence at the service center is an asset to the dealership. More

by TMARTIN0655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Everyone that I dealt with was very knowledgeable and listen to my needs and my problems of my car. More

by jfnkrn1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Every employee I spoke to was courteous and helpful. Every single one. Their service was on time, they called me back in an hour to pick up the car, and I'm satisfied with their customer service. More

by JEANBEAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager of Service Dept
Jul 24, 2025 -

JEANBEAN11 responded

very employee I spoke to was courteous and helpful. Every single one. Their service was on time, they called me back in an hour to pick up the car, and I'm satisfied with their customer service.

March 25, 2025

A good experience all around I would recommend wayne Ford dealership to my friends and family More

by DENISEKRZ112
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
March 25, 2025

One of my biggest fears was there wouldn't be enough attention paid to this issue. I feel confident that the techsare doing everything they can to solve this issue. I definitely appreciate the constant More

by Darrenmeyers
Recommend Dealer
Yes
Employees Worked With
I've been working with Matt . He's been extremely helpful trying to solve an issue I am currently having with a check engine light. This is my second dealership for this issue. Matt took information from me on the prior work that was done in January and
March 25, 2025

Awesone Muy servicial, dinámica y busca siempre una buena actitud. Muy buena empleada Perfect place More

by MAGUIERIVERA
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
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