Wayne Ford - Service Center

Michelle is always very thorough and precise with her explanation of service. She is great explanation of service. She is great More

Quick service and friendly tech! Will be back for more work at a later date Will be back for more work at a later date More

Vehicle was inspected for warranty. Plastic cover and foot paper protected my vehicle. All persons were professional, polite and able to answer all questions and concerns. . Plastic cover and foot paper protected my vehicle. All persons were professional, polite and able to answer all questions and concerns. . More

Great experience with them. Super professional and nice people. First time in a dealer that I got this feeling of “I am in the right place” Super professional and nice people. First time in a dealer that I got this feeling of “I am in the right place” More

I had computer replaced for interior screen. Returned when it wasn't functioning properly. I was told I had to buy another part. It should have been caught and dealt with at the time of servicr Returned when it wasn't functioning properly. I was told I had to buy another part. It should have been caught and dealt with at the time of servicr. I diservice. I came home and tapped the exterior camera and now interior screen works. My thought is service dept. has a $$$ quota and I got a story. I will be doubtful moving forward with service advice at Wayne Ford. More

They are not good communicators. One dept. doesn’t know what another dept is doing. They don’t keep customers updated in a timely manner. I was not told my car repair could take more One dept. doesn’t know what another dept is doing. They don’t keep customers updated in a timely manner. I was not told my car repair could take more than one day and could not make arrangements when it ended up being 2 days. My scheduled appt was for 8:30 AM. Why it took more than 8 hrs to fix is anybody’s guess. Not satisfied! More

went for an oil change and they were able to also rectify a recall which I had a separate appt. for. excellent service and it saved me a return trip. a recall which I had a separate appt. for. excellent service and it saved me a return trip. More

She is extremely professional , cordial and very attentive to your needs . Take the time to listen and help whichever way she can . attentive to your needs . Take the time to listen and help whichever way she can . More

She was ver attentive and appreciated to loyalty. I would come again and will let everyone know how good the service is there. I would come again and will let everyone know how good the service is there. More

Michelle took my wife’s Explorer in for a check engine light diagnosis immediately and contacted me shortly afterwards with the solution. I highly recommend Michelle and Wayne Ford Service Dept for timel light diagnosis immediately and contacted me shortly afterwards with the solution. I highly recommend Michelle and Wayne Ford Service Dept for timely repairs and maintenance. More