Wayne Ford - Service Center

The 10 speed transmission in my F150 started acting up: hard shifting, lag, .... Brought it to Wayne Ford for a diagnostic service. Turned out the CDF drum failed and the transmission needed to be replac hard shifting, lag, .... Brought it to Wayne Ford for a diagnostic service. Turned out the CDF drum failed and the transmission needed to be replaced, under warranty. Skylar outlined the whole process; from the underwriter to the installation. She was upfront and spot on about the timelines to both source the new trans and install it. I had my truck back in 9 business days. I would like to thank the service technicians who performed all the work. They did a really nice job. The truck drives smooth with no additional rattles or noises. More

They did a great job on my vehicle. All recalls were dealt with , and the valet service was excellent. All recalls were dealt with , and the valet service was excellent. More

Service was wonderful and timely. Skylar was very helpful, caring and professional. It was a great experience. Skylar was very helpful, caring and professional. It was a great experience. More

Very professional and courteous, all work was completed. Very satisfied with my service. Well, recommend people to go to Wayne Ford. Very satisfied with my service. Well, recommend people to go to Wayne Ford. More

Service was quick and efficient. I loved that Paul asked if I'd like to use my Ford Pass Points because I always forget to mention it. I loved that Paul asked if I'd like to use my Ford Pass Points because I always forget to mention it. More

Had a issue with one of the tires that were just installed Called Michelle she told me to come in right away and took care of the problem installed Called Michelle she told me to come in right away and took care of the problem More

Michele did a great job understanding to get on my way back home to Maryland. Got me back on the road rather quickly. back home to Maryland. Got me back on the road rather quickly. More

Excellent service all around. Superior customer service, including picking up and dropping off my vehicle. They kept me updated and were extremely professional. Superior customer service, including picking up and dropping off my vehicle. They kept me updated and were extremely professional. More

Waited for 45 days for the engine part needed, but but after the wait, the repair was done and my car was like brand new again. after the wait, the repair was done and my car was like brand new again. More

Michelle was excellent she helped me in the Process to fix a very common problem and the eco-boost engine a problem from factory fix a very common problem and the eco-boost engine a problem from factory More