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Wayne Ford - Service Center

Wayne, NJ

4.5
965 Reviews

965 Reviews of Wayne Ford - Service Center

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May 29, 2025

I was supposed to have over $600. 00 credit and yet still had to pay for service. And that service that I paid for included a passenger side headlight. That same headlight is not worki More

by dmsolano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Excellent service at a fair price. I have purchased several cars here over the last 10 years and had them all serviced at Wayne Ford. I will not go anywhere else. More

by wshinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Van Peenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Michelle is the best , great service, very helpful, can’t thank you enough. Have a outstanding day! More

by misiurski.tomasz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I have had a great experience with the service department for years now. They have listened to my concerns regarding any issues with my vehicles and have been very clear and informative regarding any repairs More

by ROBBIEX210X
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Great place to get service done. The people are very professional. Paul is the best at trying to accommodate customers. More

by Shootgrip@gmail.com
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
May 21, 2025

Service team is always great at Wayne. They squeezed me in same day as a walk in and are always honest, transparent, and most importantly friendly. I won't take my truck anywhere else. More

by PATRICK.F.MARGARITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

The dealer was late to respond to initial requests for service and further added to the obscurity regarding a covered repair the dealer comes across as oriented to the cooperate parent not the customer or More

by mikedonnelly34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not available
May 16, 2025

Communication is key when you will be without your vehicle for a few days, so when the text message window popped up to use for communication about my Ford Edge I was ecstatic. That’s the way we all c More

by VALMILITELLO
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Matt from service is always a pleasure to deal with. He always keeps me updated on the work being done and has my vehicle ready on time. More

by SSIETSMA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Perfect everything perfect 🤩 thank you for your service and continue working how you work thanks More

by oliverjijer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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