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Wayne Ford - Service Center

Wayne, NJ

4.5
908 Reviews

908 Reviews of Wayne Ford - Service Center

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March 25, 2025

Every employee I spoke to was courteous and helpful. Every single one. Their service was on time, they called me back in an hour to pick up the car, and I'm satisfied with their customer service. More

by JEANBEAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager of Service Dept
March 25, 2025

Awesone Muy servicial, dinámica y busca siempre una buena actitud. Muy buena empleada Perfect place More

by MAGUIERIVERA
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
March 25, 2025

One of my biggest fears was there wouldn't be enough attention paid to this issue. I feel confident that the techsare doing everything they can to solve this issue. I definitely appreciate the constant More

by Darrenmeyers
Recommend Dealer
Yes
Employees Worked With
I've been working with Matt . He's been extremely helpful trying to solve an issue I am currently having with a check engine light. This is my second dealership for this issue. Matt took information from me on the prior work that was done in January and
March 25, 2025

A good experience all around I would recommend wayne Ford dealership to my friends and family More

by DENISEKRZ112
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
March 23, 2025

This ford dealership is unwilling to help me with a lock recall. All I want from them is to make it so I can lock the back passenger door at night on my 2015 ford transit connection. I would like to go on t More

by rprp07110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Halliwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

I’ve been going to Wayne ford for a short time now and they’ve been great every time. After the dealership where I bought my truck told me to “park different; they all leak” due to a moonroof leak, I trie More

by Rfrey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Michelle is always helpful and amazing she is always willing to assist us whenever we come in or call More

by TIFFANYMONIQUEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

The staff was courteous and professional. They asked questions and gave accurate information regarding repair time. They also followed up by emails and text messages. More

by DARRINW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Dealership was great they were very accommodating and professional. I will and have recommended this dealership to my friends and family Ford company knows they have a problem with the 10 speed transmiss More

by J Giammetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

They kept me well informed. And job was done quickly. I highly recommend them to a anyone . More

by JM200864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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