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Wayne Ford
Wayne, NJ
1,623 Reviews
Welcome to Wayne Ford! Located in Wayne, NJ, Wayne Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Wayne Ford a good one – for the life of your vehicle.
*Ask about our REFERRAL BONUS PROGRAM! FREE MONEY FOR YOU!*
Whether you need to purchase, finance, or service a new or pre-owned Ford, you’ve come to the right place. Call 973-256-8800 for your No-Obligation Internet Price Quote from our Internet Department.
Le invitamos a navegar nuestra selección de autos y página de web completamente en Español. Solo oprima el botón en la esquina, a mano derecha de su pantalla para seleccionar su idioma. Para más información llamenos gratis al 973-256-8800. Nuestro personal especializado esperan anciosiosamente su llamada.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,623 reviews
July 22, 2023
The best and most attentive service I have ever had in a lifetime of buying cars lifetime of buying cars More
by philip16
Verified Customer
July 21, 2023
Made me wait all day just to tell me my truck could not be worked on. be worked on. More
by hmd
Employees Worked With
July 20, 2023
Siempre pendiente en el servicio de los vehículos, bien socialmente con los cliente y buenas comunicaciones socialmente con los cliente y buenas comunicaciones More
by Fredy c santos
Employees Worked With
July 20, 2023
Wayne fixed my PLASTIC. Oil pan issue several months ago so kudos for great work on that. Asked to speak to Jimmy the svc mgr and he got back quickly and resolved my schedul Oil pan issue several months ago so kudos for great work on that. Asked to speak to Jimmy the svc mgr and he got back quickly and resolved my scheduling issue. More
by Drmemory
July 18, 2023
If I could give this service dept. a lower rating I would. I brought in a 2019 Ford Explorer for transmission problems. They said it was caused by a module, that was part of a recall. a lower rating I would. I brought in a 2019 Ford Explorer for transmission problems. They said it was caused by a module, that was part of a recall. I got the car back and it still wasn't normal. It got progressively worse. I tried to contact the service rep. and keep getting his voicemail. The reception person took all my info and he told her he would call me back. After numerous calls for three days, he never responded. More
by ppierro
Employees Worked With
Riando
July 17, 2023
Excellent & professional staff. Easiest car buying experience from order placement, status communication, delivery, financing and pick up. Highly recommend the staff especially Eric Easiest car buying experience from order placement, status communication, delivery, financing and pick up. Highly recommend the staff especially Eric & Jaime. The GM of this dealership was a pleasure to deal with. We were immediately greeted upon entering the dealership. The entire process was so easy and simple. This was my 1st Ford purchase and was extremely impressed. Staff was very knowledgeable and provided personalized service. Highly recommend! More
by garretk
July 13, 2023
Excellent customer service, very helpful, very good of example the previous and what’s needed. example the previous and what’s needed. More
by HERBERT.SPRIGGS
Employees Worked With
July 11, 2023
Awesome experience, got two cars on the same day. Very simple worked one car and then the other so we could keep it straight forward. Very simple worked one car and then the other so we could keep it straight forward. More
by handelsmanj84
Employees Worked With
Other Employees :
Jeff Braunstein, Emmanuel Glezille, Zach Fitzmaurice
July 11, 2023
They did a phenomenal job! Service they gave to us when we were looking for a new car was outstanding! Made you feel like family! Service they gave to us when we were looking for a new car was outstanding! Made you feel like family! More
by RICHARDMUSTANG201150
Employees Worked With
Other Employees :
Emmanuel Glezille, Zach Fitzmaurice, James Carbonell, Omar Tawara
July 09, 2023
I needed a battery my car was dead. I called and girl in service center told me I wasn’t a customer she wasn’t finding me in system and I would have to make an appointment to come in no I called and girl in service center told me I wasn’t a customer she wasn’t finding me in system and I would have to make an appointment to come in no walk ins. I explained my car was just jumped and if I shut it off it is dead again. Finally she found my account and saw that I am a good customer and gave me 11:30 appointment which was a half hour away. So I drove to Wayne ford and the boys in service were great I told them what was going on and they didn’t have a battery in stock but went and got me one I had to wait around an hour and half but didn’t mind I knew I was leaving with a new battery. Whoever took care of me at first needs to be more caring to customers concerns and problems let the boys in service. More
by JAD4417
