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Wayne Ford
Wayne, NJ
1,644 Reviews
Welcome to Wayne Ford! Located in Wayne, NJ, Wayne Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Wayne Ford a good one – for the life of your vehicle.
*Ask about our REFERRAL BONUS PROGRAM! FREE MONEY FOR YOU!*
Whether you need to purchase, finance, or service a new or pre-owned Ford, you’ve come to the right place. Call 973-256-8800 for your No-Obligation Internet Price Quote from our Internet Department.
Le invitamos a navegar nuestra selección de autos y página de web completamente en Español. Solo oprima el botón en la esquina, a mano derecha de su pantalla para seleccionar su idioma. Para más información llamenos gratis al 973-256-8800. Nuestro personal especializado esperan anciosiosamente su llamada.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,644 reviews
February 24, 2024
Patrick made for a very easy and smooth transaction , was a pleasure to deal with. a pleasure to deal with. More
by Scot.dunning
February 24, 2024
The customer service representative was friendly, knowledgeable and professional and took care of my issue in a short time. knowledgeable and professional and took care of my issue in a short time. More
by nickzolf
Verified CustomerFebruary 24, 2024
everyone was great except the initial finance manager. Bob and Jaime were great but whoever was the initial finance manager was disrespectful, condescending, and rude. Almost lost the sale for the overall Bob and Jaime were great but whoever was the initial finance manager was disrespectful, condescending, and rude. Almost lost the sale for the overall great team More
by JOS00_
February 22, 2024
Everyone was 100% attentive 6 stars all the way around best ford dealership I have ever been to best ford dealership I have ever been to More
by Thomasscaglione007
February 18, 2024
She was rude, offered zero customer service and eventually refused to speak to me so I requested a new service manager. She needs to be reminded of how to handle customers and how to offer good cus eventually refused to speak to me so I requested a new service manager. She needs to be reminded of how to handle customers and how to offer good customer service. Very poor More
by David.bulmer
February 18, 2024
Not now I can't sorry You are counting my words now? ?? Please do not send text to my phone any more ?? Please do not send text to my phone any more More
by CASPION3
February 17, 2024
Dealership took great care of me when they made the mistake of telling me that my vehicle would be picked up at 8:15, when they actually had me scheduled later. When I told the service manager I came i mistake of telling me that my vehicle would be picked up at 8:15, when they actually had me scheduled later. When I told the service manager I came into my office 90 minutes early because they told me to he got my vehicle picked up and did not charge me for the service. That is customer care! More
by Skimike1961
Employees Worked With
Service Manager
February 16, 2024
The transmission went on my car at 27,000 miles. I was told I would have to wait 3 weeks for them to look at it because I didn't have an appointment. They didn't have a loaner car so I was told they I was told I would have to wait 3 weeks for them to look at it because I didn't have an appointment. They didn't have a loaner car so I was told they will let me know in 4 to 6 weeks if they will repay the $1,000 I had to layout for the rental. After speaking with the manager they looked at the car after it sat there for a week again telling me I didn't have an appointment. I never thought the transmission would go. How was I supposed to make an appointment? So I am out$1000.00 on a warranty issue. I have called Michelle 4 times about a wheel that was supposed to be fixed while it was there and she hasn't called me back. So they don't take care of there costumers. More
by BOB11077
February 15, 2024
Very satisfied I find customer service with very polite and appointment always on time so very satisfied and appointment always on time so very satisfied More
by CIANNICONSTRUCTION
