Wayne Ford

Lack communication skills . Doesn't alert the customer when someone from the dealer ship would be on their property to take pictureetc. Customer shouldn't have to keep calling t Doesn't alert the customer when someone from the dealer ship would be on their property to take pictureetc. Customer shouldn't have to keep calling to see when work would be done. Wrong color was ordered for my mirror cap .When my car was at the dealership for a strut remount and mirror replacement; pictures should have been taken then .How was this such a mix up? So they sent someone out to my property to take pictures. I'm waiting and waiting for someone to come so i call the dealership to tell them I have to leave and go on with my day.To my surprise I was told someone had already come out to my property and taken pictures and left. This was done all without my knowledge; needless to say I was extremely upset. But, the 2nd time around however I was given a call that someone was coming and would be on my property and the correct color mirror cap was delivered. The person also came to my door and asked me to sign a document allowing him to touch my property. Ironically this was done after he had already touched my property but since I had already been alerted that he was there it was fine. My cap is replaced finally after a long journey . I'm seriously rethinking my next car purchase NOT being a Ford. More

Great, quick done while I waited. Will definitely return to this dealer for next scheduled maintenance Will definitely return to this dealer for next scheduled maintenance More

Pleasant staff, professional service Everyone at Wayne Ford is very pleasant and the service on my car is very professional. They listened to me Ford is very pleasant and the service on my car is very professional. They listened to me More

Amazing service, in and out with a new car in record time. With Also taking care of the lease I was already in. Very efficient and the best experience I've had at any dealership time. With Also taking care of the lease I was already in. Very efficient and the best experience I've had at any dealership More

Very professional, on time Great service , Quality work Good service Good and courteous customer service Good service Good and courteous customer service More

Very professional and on point. They went out of their way to get the deal done They went out of their way to get the deal done More

A month or a little more ago I changed the oil and according to them they rotated the tires. I went back to change the transmission oil again and now they tell me I need to change the tires. Because t according to them they rotated the tires. I went back to change the transmission oil again and now they tell me I need to change the tires. Because the day they rotated it they didn't tell me anything, I don't know if they rotated it or not, since from what I understand the wear on the tires could be due to shock absorbers and the front ones are good but the rear ones are not. So? More

Hi I just got my new explores 2023 and my guy Edgar Garcia is amazing he help me with everything I recommend a Jaime Concepcion is best guy working with the financial center just go to Wayne ford ask f Garcia is amazing he help me with everything I recommend a Jaime Concepcion is best guy working with the financial center just go to Wayne ford ask for those amazing guys More

I recently came to this car dealer and had the best experience, which I thought was going to be stressful. Edgar Garcia really made everything smooth and stress free. I recommend this dealer to anyo experience, which I thought was going to be stressful. Edgar Garcia really made everything smooth and stress free. I recommend this dealer to anyone and make sure to ask for Edgar. He is truly one of the best. More

Michelle is always good and check in with me while I waited. The service was a little long but everything was good. waited. The service was a little long but everything was good. More