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Wayne Ford
Wayne, NJ
1,484 Reviews
Welcome to Wayne Ford! Located in Wayne, NJ, Wayne Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Wayne Ford a good one – for the life of your vehicle.
*Ask about our REFERRAL BONUS PROGRAM! FREE MONEY FOR YOU!*
Whether you need to purchase, finance, or service a new or pre-owned Ford, you’ve come to the right place. Call 973-256-8800 for your No-Obligation Internet Price Quote from our Internet Department.
Le invitamos a navegar nuestra selección de autos y página de web completamente en Español. Solo oprima el botón en la esquina, a mano derecha de su pantalla para seleccionar su idioma. Para más información llamenos gratis al 973-256-8800. Nuestro personal especializado esperan anciosiosamente su llamada.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,484 reviews
November 26, 2024
Customer service is excellent. All works done are reported, and what to expect for next services. All works done are reported, and what to expect for next services. More
by 2018 F explorer
Verified CustomerEmployees Worked With
November 23, 2024
Very pleasant customer service. Full explanation of work being done. Timely service. Careful handling of car. Full explanation of work being done. Timely service. Careful handling of car. More
by tg
Employees Worked With
November 23, 2024
Very easy process to lease vehicle. All those we engaged with (salesman, finance) were professional. The experience was much better than I anticipated All those we engaged with (salesman, finance) were professional. The experience was much better than I anticipated More
by Barb1122
November 23, 2024
Took the time to explain and help us buy two new cars. It was an easy and great experience. It was an easy and great experience. More
by MKVALENTINE13
November 23, 2024
Always service my car at Wayne Ford. Mike Williamson, my salesman, always takes great care to make sure everything is satisfactory. And always a pleasure. Mike Williamson, my salesman, always takes great care to make sure everything is satisfactory. And always a pleasure. More
by Freip
Employees Worked With
November 23, 2024
Very clean and friendly staff. Nice and comfortable waiting area with a coffee bar. Staff was informative. Nice and comfortable waiting area with a coffee bar. Staff was informative. More
by Smscurls
November 22, 2024
Voicemail full, could not leave message. Was not receiving updates. Took very long to solve simple problem. Even when I dropped the car off I was told I had till 8pm to drop off then I show Was not receiving updates. Took very long to solve simple problem. Even when I dropped the car off I was told I had till 8pm to drop off then I show up and they say drop off is in the morning, but they would make an exception. After 1 week they said that they can’t find the problem, I told them to wait an extra day. I show up next morning and then they said they turned the car on and saw the problem. Took another 2 weeks to figure out it was the alternator. I am not a car expert, but it does not make sense to me that it should take two weeks. I come to pick up my car and I had to find the tech to tell me what was wrong because initially I was just given a bill with no explanation. Also text feature to receive updates is useless as I never received a response. More
by AGUIRREMERCEDES95
Employees Worked With
November 22, 2024
Overall great experience. Staff were very helpful and friendly. Facility was inviting and very clean. Staff were very helpful and friendly. Facility was inviting and very clean. More
by Dkreeve
November 21, 2024
The Waybe Ford Service Department has great customer service. They are honest and sincere. I won't take my car anywhere else. service. They are honest and sincere. I won't take my car anywhere else. More
by DFBELLIZZI
Employees Worked With
November 20, 2024
Great car service, courteous, and understand the business. Very communicative and explain the whole scenario to me business. Very communicative and explain the whole scenario to me More
by AAPEREZ04
