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Wayne Ford
Wayne, NJ
1,633 Reviews
Welcome to Wayne Ford! Located in Wayne, NJ, Wayne Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Wayne Ford a good one – for the life of your vehicle.
*Ask about our REFERRAL BONUS PROGRAM! FREE MONEY FOR YOU!*
Whether you need to purchase, finance, or service a new or pre-owned Ford, you’ve come to the right place. Call 973-256-8800 for your No-Obligation Internet Price Quote from our Internet Department.
Le invitamos a navegar nuestra selección de autos y página de web completamente en Español. Solo oprima el botón en la esquina, a mano derecha de su pantalla para seleccionar su idioma. Para más información llamenos gratis al 973-256-8800. Nuestro personal especializado esperan anciosiosamente su llamada.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,633 reviews
September 21, 2024
Customer Service: Friendly, knowledgeable staff who are attentive to customer needs and provide excellent communication. Transparency: Clear and honest communication about prices, financing Post-Sa are attentive to customer needs and provide excellent communication. Transparency: Clear and honest communication about prices, financing Post-Sale Support: Excellent after-sale service More
by Neluccio
Verified Customer
September 17, 2024
Sean and Jaime made buying my new Ranger easy and stress free, without the xx and sales tactics at some other dealers free, without the xx and sales tactics at some other dealers More
by Shamar
September 14, 2024
I had computer replaced for interior screen. Returned when it wasn't functioning properly. I was told I had to buy another part. It should have been caught and dealt with at the time of servicr Returned when it wasn't functioning properly. I was told I had to buy another part. It should have been caught and dealt with at the time of servicr. I diservice. I came home and tapped the exterior camera and now interior screen works. My thought is service dept. has a $$$ quota and I got a story. I will be doubtful moving forward with service advice at Wayne Ford. More
by dlkcreations
September 13, 2024
They are not good communicators. One dept. doesn’t know what another dept is doing. They don’t keep customers updated in a timely manner. I was not told my car repair could take more One dept. doesn’t know what another dept is doing. They don’t keep customers updated in a timely manner. I was not told my car repair could take more than one day and could not make arrangements when it ended up being 2 days. My scheduled appt was for 8:30 AM. Why it took more than 8 hrs to fix is anybody’s guess. Not satisfied! More
by PBOYAN17
Employees Worked With
September 12, 2024
went for an oil change and they were able to also rectify a recall which I had a separate appt. for. excellent service and it saved me a return trip. a recall which I had a separate appt. for. excellent service and it saved me a return trip. More
by truckie211
September 10, 2024
She was ver attentive and appreciated to loyalty. I would come again and will let everyone know how good the service is there. I would come again and will let everyone know how good the service is there. More
by HEFLORES71
Employees Worked With
September 09, 2024
Michelle took my wife’s Explorer in for a check engine light diagnosis immediately and contacted me shortly afterwards with the solution. I highly recommend Michelle and Wayne Ford Service Dept for timel light diagnosis immediately and contacted me shortly afterwards with the solution. I highly recommend Michelle and Wayne Ford Service Dept for timely repairs and maintenance. More
by JWHITETC2
Employees Worked With
September 09, 2024
Very nice and very good service and great customer care service I would recommend it to everyone service I would recommend it to everyone More
by EDDIE60
Employees Worked With
September 07, 2024
Very curtious, helpful and professional. Loves the free pickup and drop-off services provided by Wayne Ford. Loves the free pickup and drop-off services provided by Wayne Ford. More
by JRRIGG20
Employees Worked With
September 07, 2024
Excellent customer service. Wayne Ford understand people and their needs. Great job Wayne Ford. Will recommend Wayne Ford understand people and their needs. Great job Wayne Ford. Will recommend More
by erickpolio
Employees Worked With
