Wayne Ford

If you want to get treated with no respect, then my all means, go here. But if you want quality service, honestly and integrity....GO SOMEWHERE ELSE. The people only care about their commission. Once yo means, go here. But if you want quality service, honestly and integrity....GO SOMEWHERE ELSE. The people only care about their commission. Once you walk off the lot, you are garbage. The used car I bought lasted about 1 week without something going wrong. They kept it for almost a MONTH to fix it. Got it back, and after a magical few days, something wrong again. This time they kept it for OVER a month. Drove around in a mini car with my two toddlers over Christmas break, although I BEGGED my rep to put me into something bigger becasue I couldn't fit car seats in that matchbox car. Gave it to me anyway & dismissed me like an infant. Gave me the keys and walked away like I was a huge burden. Spend your hard earned money and time somewhere else. More

They hands down are the worst dealership hands down. Not one sales one calls people back and the receptionist is very rude. No matter what I stated that I wanted they tried to sell me 40k car when I wanted one sales one calls people back and the receptionist is very rude. No matter what I stated that I wanted they tried to sell me 40k car when I wanted a 32k car and tried to force my wife into the car with the baby. I made 3 trips and over 50 phone calls. No one ever followed up. They would never give a straight answer and the excuse was always that we are busy or I cannot locate the person that you were talking to. No matter how many names and information was exchanged they lost my items many times. I ended up buying a new car from their competitor that was further away just because the service was great. Also they have nerve to ask me for a 500 dollar deposit on a car I did not want and I never saw or looked at just to make a sale. Overall they were rude, and no where near a family environment. The irony is every-time I came down the place was empty but yet they never had time to make a sale? Makes no sense. I can go on and on. It is a shame that dealerships like this can still be in business. The worst place period. More

I oringinally went to another dealer and my daughter recommended Wayne Ford as an option and I could not have been happier. Seth treated me with the upmost respect and Troy along with Seth worked profes recommended Wayne Ford as an option and I could not have been happier. Seth treated me with the upmost respect and Troy along with Seth worked professionally to get me into a vehicle of my choice not theirs. I am so glad that there is a dealership out there that puts the customer first. I would recommend this dealership to anyone that is in the market for a car. You won't be disappointed. More

I felt like family when I walked in I was greeted with a firm handshake and asked what I wanted not what they wanted me to have. The whole experience was pleasurable from the test drive to the final handsha firm handshake and asked what I wanted not what they wanted me to have. The whole experience was pleasurable from the test drive to the final handshake. I would recommend this dealership to anyone interested in buying or leasing a Ford. Paul More

This is my third Ford vehicle I am leasing and they were all leased at different locations. The Wayne Location is by far the best dealership I had dealt with. The manager, George, used to be at the Wycoff d all leased at different locations. The Wayne Location is by far the best dealership I had dealt with. The manager, George, used to be at the Wycoff dealership that had closed, he was great there and he is still great at the Wayne Ford. He accommidated me to the full extent and made sure I left the dealership happy. I was so happy that I actually leased two vehicles that day. The sales people I dealt with were fabulous, Milca and Sal, they made sure all my concerns were addressed and they did not pressure me at all, they made sure I was aware of all the options that were available to me. The day I picked up my two vehicles they were actually short handed but they had me in and out with my two cars within a reasonable time. This was the best experience I had ever had at a car dealership, I would recommend everyone to go there. More

I dealt with Ed Hefelli in sales and Vince in Finance These two people went above and beyond to make sure I had the proper truck and finacing to make the deal happen I highly recomend this dealership. Th These two people went above and beyond to make sure I had the proper truck and finacing to make the deal happen I highly recomend this dealership. The whole car buying procees was quick there was no pressure to buy and the follow up after the sale was A+++++.I will be a repeat customer More

Seth was so helpful and patient with us. My husband and I wanted a Ford Escape that we saw on the internet. However, when we arrived the car had already been sold. This was meant to be because Seth showe I wanted a Ford Escape that we saw on the internet. However, when we arrived the car had already been sold. This was meant to be because Seth showed us an even better new Ford Escape Limited 2010 new car. I was on my lunch hour and did not have much time. Seth was so nice and had me test drive/compare and explain the differences between the two cars that we were interested in. Needlessly to say my husband bought the car on the spot and they took my 2000 ford focus as a trade in (even with 190,000) miles on it and alot of wear and tear!!!! THanks for the great service, C&K Wright More

Seth is very friendly,honest and helpful.Vinny my wife would be walking to work with out his help in the finance dept.Seth also is a internet sales expert you can feel confident and secure dealing with hi would be walking to work with out his help in the finance dept.Seth also is a internet sales expert you can feel confident and secure dealing with him via the internet.Finally i would give my purchase process score for wayne ford an A- it would have been higher but i had to make my own coffee while waiting. More