Wayne Ford

The personnel at Wayne Ford have always been responsive to my request to my request especially when purchasing a new vehicle. The service department at Wayne Ford is also exceptional and that is the primar to my request to my request especially when purchasing a new vehicle. The service department at Wayne Ford is also exceptional and that is the primary reason for me buying from Wayne Ford, besides the good deals. More

A great car shopping experience. The salesman was very informative, friendly and very helpful. Took a test drive in the Explorer and loved it and the dealership gave us a great price, worked with our leas informative, friendly and very helpful. Took a test drive in the Explorer and loved it and the dealership gave us a great price, worked with our leasing and now I've got my new SUV. More

I would highly recommend Wayne Ford. The process of leasing a Ford vehicle was very easy, no haggle sales. George and Matt were excellent, professionals, at their job. They spent plenty of time with me leasing a Ford vehicle was very easy, no haggle sales. George and Matt were excellent, professionals, at their job. They spent plenty of time with me, explaining everything. I was able to test drive any vehicle, and each auto was explained to me. I have leased several Fords, in fact most were leased, with George. To date I have leased probably 12 Fords. The help with pricing and payments were excellent, help from both employees. I am now convinced I will be returning to Wayne Ford, for new or used vehicle, and would recommend anyone looking for a automobile. Very, very happy with the sales, the friendly and courteous, people of Wayne Ford. The dealership was fantastic! More

The first time I saw this dealership on the internet I was excited; anticipating a purchase on a great deal I saw over the internet. When they called me about the internet query I immediately asked if tha was excited; anticipating a purchase on a great deal I saw over the internet. When they called me about the internet query I immediately asked if that particular vehicle was still available to which the reply was yes. I also asked if they had a decent inventory in case something was drastically wrong with the vehicle that I had already chosen; they do have a nice selection of used vehicles. Since I was coming from out of state I ensured all my ducks were lined up and when I decided that it was time to pay them a visit. The unfortunate truth was that a lot of what they do is smoking mirrors; the two trucks that I had queried were used to pull people into the dealership and then it was up to the unsuspecting sales consultants to switch and sell you on a different vehicle "The Bait and Switch". The vehicle I came in on miraculously disappeared and the next two vehicles that I selected had a huge discrepancy between their advertising price and their selling price; like a $6000.00+ difference. I left that day out of sheer frustration and disbelief that a place of business under the FORD name could operate uncharacteristically and legally under these conditions. It felt like I was 19 all over again, bouncing from one 'buy here pay here' dealership to another with nothing but unsavory individuals in my wake. To my surprise I actually received a phone call and a letter in the mail as to why I didn't purchase from them and I explained how I gave them three strikes and they had swung out in one of the most disgracing ways possible. The experience was so bad that I stopped looking at fords and redirected my focus to chevrolets. I didn't intend on dealing with Wayne ford at all however, the ford dealership closest to me didn't have the inventory so when Mat Fuess called me back to see if I was still in the market I was inclined to say yes. I chose to take the opportunity to make the deal over the phone prior to driving another 74 miles to get a re-run of what happened the first time. Upon arriving at the dealership Mat greeted me, handed me the keys and allowed me time to look over the vehicle once more. Since we had already agreed on the price there wasn't anything left to do other than the paperwork. I only purchased here because they were the only dealership (at the time) that had what I was looking for in and out of a vehicle and at the price I was willing to pay. All things being considered, I would NOT recommend this dealership to anyone for reasons as such; unorganized, deceptive, apathetic, don't expect a full tank of gas, not the FORD experience that you’re looking for! More

I recently went to the Ford Wayne dealer in New Jersey and I purchased a new Ford Escape. Thanks to Tania Ballestas the process of purchasing my car was very fast and easy. She did a great job informing m and I purchased a new Ford Escape. Thanks to Tania Ballestas the process of purchasing my car was very fast and easy. She did a great job informing me about my new car and keeping me up to date on it. More

Completely satisfied with the dealer, the sales rep - everything! I am a return customer and would recommend and return again. They make you want to come back!!! everything! I am a return customer and would recommend and return again. They make you want to come back!!! More

I walked on to the lot on Monday morning and drove off the lot on Monday night with the car of my dreams. Altohugh it took a lot of negotiating I was able to get a very fair deal on the car I really want the lot on Monday night with the car of my dreams. Altohugh it took a lot of negotiating I was able to get a very fair deal on the car I really wanted. Tommy was friendly, helpful and porfessional through out the entire process. I know it was a CRAZY day at the dealership, as it was Presdents Day. It seemed like a everyone buying not just looking. I have had my car less then one day and I am thrilled that I was lucky enough to find the car and the price that worled for me at Wayne Ford. Thank you to all the employees that help in completing my transaction without any issues. More

I had such a great experience at Wayne Ford. Dana was such a huge help. I was such in a disaster of a position because i had recently bought a used car else where and the engine got messed up and it was such a huge help. I was such in a disaster of a position because i had recently bought a used car else where and the engine got messed up and it was such a huge expense to fix and money was tight. They ended up buying my car and paying of the loan that was on it and gave me such a great deal on a car I couldn't pass it up. Now I'm happily driving a 2011 yellow ford fiesta. I definitely recommend everyone to go here! More

The dealership, as a whole, is a breath of fresh air in honesty and integrity. Our family purchased vehicles previously from Wayne Ford and received the same professional, cordial and honest service. The honesty and integrity. Our family purchased vehicles previously from Wayne Ford and received the same professional, cordial and honest service. Their service department is thorough and efficient as well. That was also one of the reasons why we purchased at Wayne Ford. The entire staff of people I dealt with, highlighted methods of savings that other dealers didn't even mention or misquoted. Our Transportation Consultant, Tania, was tops in knowledge and courtesy. Bravo to Wayne Ford! They have proven once again that they are proud to be part of the Ford family and certainly display it everyday. More

Everyone was friendly and pleasant. Time spent from beginning to end was very quick. Would definitely come back to this dealer in the future. Very nice people. beginning to end was very quick. Would definitely come back to this dealer in the future. Very nice people. More