Wayne Ford

The sales associate, Wayne Rallo, was very helpful since we got there. He showed us the options and everyone worked around our budget, they try their best for us to get the car we wanted it, and they made we got there. He showed us the options and everyone worked around our budget, they try their best for us to get the car we wanted it, and they made it happen. Very glad we went to this dealership. More

Seth is a very friendly salesman. He didn't try to push me in any direction. Instead, he showed me every option I had between the different types of the model I was looking for. He answered every question me in any direction. Instead, he showed me every option I had between the different types of the model I was looking for. He answered every question I had with quality answers that I could understand. My overall experience at this delearship was very favorable. I would definitely recommend this dealership to anyone in search of a new or used vehicle. More

Great service and felt very welcome right of the bat. Great service and felt very welcome right of the bat. Paperwork went extremely well and quick. Car was explained in a very quick and understandable Great service and felt very welcome right of the bat. Paperwork went extremely well and quick. Car was explained in a very quick and understandable way with all the gadgets. Would recommend this dealership to other people. Sincerely Tommy More

This is the second Explorer we purchased from Tania and Wayne Ford and again we are extremely pleased with the service and patience we received! Highly recommended! Wayne Ford and again we are extremely pleased with the service and patience we received! Highly recommended! More

I have been buying, leasing and servicing my vehicles for more than 10 years at Wayne Ford. Having formerly been in the automotive business for over 30 years I had dealt with many dealerships, but never came more than 10 years at Wayne Ford. Having formerly been in the automotive business for over 30 years I had dealt with many dealerships, but never came across one like this. They only hire the most honest, real human beings here and they really do "Treat you like family". I live in East Rutherford but drive there even for an oil change because I trust them explicitly and I know whatever I ask them to do or check it WILL BE DONE! I won't be charged for something I don't need nor will I be sold a bill of goods. When I buy a new vehicle they never try to rip me off with after-sell like other dealers have in the past. They are a one of kind dealership. More

Thank you for helping us puchase a new lease this is our second purchase from Wayne Ford this year! Matt was a great knowledgable salesmen gave us the lease price we wanted and showed me all the features of second purchase from Wayne Ford this year! Matt was a great knowledgable salesmen gave us the lease price we wanted and showed me all the features of the car it was a quick and painless process. Kathy was very friendly,quick and efficient with all our paperwork and it was a smooth process.This is my 5th Ford and they also have a great service department! I would recommend this dealership to everyone. The Spinalli's Woodland Park NJ More

Our sales person, Michael Luberto, was without a doubt one of the most professional sales consultants we have ever worked with. He followed up, researched and never lost interest. He did all of this wit one of the most professional sales consultants we have ever worked with. He followed up, researched and never lost interest. He did all of this without ever coming off pushy or annoying. He also had extensive knowledge of the product and was never at a loss for an answer to any question regarding our vehicle. We would refer both Michael and the dealership to anyone interested in a Ford. More

During the sales negotiation Wayne Ford included running boards for the F-150 FX4 truck at no extra charge as part of the deal. Given the price and other factors, that was sufficient for me to make the deci boards for the F-150 FX4 truck at no extra charge as part of the deal. Given the price and other factors, that was sufficient for me to make the decision to accept the offer. After working through some other details, the salesman came back with the news that not only would Wayne Ford not include the running boards at no charge it would cost me an additional $1500 to get them as dealer installed options. I worked to make the deal as acceptable as I could be by asking to have a bedliner included. After I accepted the offer and signed, I began to do more detailed research. What I initially found about after-market running boards and bedliner made me realize the $1500 I was going to pay was a significant ripoff. I called the dealership the next morning to get those items removed from the deal. Further research I have done indicates that some Ford OEM running boards compatible with the FX4 cost about $300-$400 leading me to believe I was lied to during the sales cycle. I am not sure if it was the salesman or the Sales Manager who was on duty at the time who decided to employ this sales tactic to squeeze more money out of me. The bottom line however is it was a sleazy sales tactic and one that I had hoped Wayne Ford would have been above performing. Sales practices like this should be a thing of the past, that does not appear to be the case at Wayne Ford. If you choose to do business with this dealership keep 3 things in mind: 1) Be prepared to walk if anything changes on the deal they offer. 2) NJ does not have a 3 day contract cancellation law for auto purchases, if you sign the contract and place a deposit you are committed. 3) This dealership is willing to give up on customer satisfaction over $350. More

Completed most of this transaction via the phone and internet due to my very busy schedule , When i arrived at the dealership everything was exactly as promised the vehicle was ready to go and looked gr internet due to my very busy schedule , When i arrived at the dealership everything was exactly as promised the vehicle was ready to go and looked great Paper work was finished and out the door Highly recommend this dealership More

I purchased a gently used (practically new) Edge from David. I had done all of my research, and knew which vehicle I wanted before I hit the door. David showed me the vehicle I was interested in as wel David. I had done all of my research, and knew which vehicle I wanted before I hit the door. David showed me the vehicle I was interested in as well as all other Edge's on the lot in the rain that day. He was not pushy or aggressive. I went in prepared to fight, however I didn't have to. They were fair and I didn't spend all night haggling, which was awesome. I'd definately go back when I decide to trade up, and will even refer my friends and family. More