Wayne Ford

Great People! I went to Wayne Ford and had a great experience! The entire transaction was quick. Not like other dealerships that try to add stuff on to the sale a I went to Wayne Ford and had a great experience! The entire transaction was quick. Not like other dealerships that try to add stuff on to the sale after you agree to buy. Stress free and friendly! I told the staff exactly what I wanted and they found it very quickly! I would recommend this dealership to all of my friends. More

Great experience! We went to the Wayne Ford dealership after having a very bad experience at a competitor's dealership. The experience was like night and day. Milca was We went to the Wayne Ford dealership after having a very bad experience at a competitor's dealership. The experience was like night and day. Milca was professional, courteous, friendly, and straight forward. She answered our questions and was very upfront when we sat down to discuss the price of the car. The price was fair and their were no hidden fees. I hate car shopping, but this experience was actually pleasant. I would definitely buy a car here again. All dealerships should be like this! More

Worth the trip! My husband and I traveled approximately 55 miles to Wayne Ford to look at a 2014 Ford Fusion Titanium after visiting local Ford dealerships in our are My husband and I traveled approximately 55 miles to Wayne Ford to look at a 2014 Ford Fusion Titanium after visiting local Ford dealerships in our area. I am so glad we made the trip down; the experience was great! They not only had the exact vehicle in stock that I was searching for, but they made the deal work for me and I was driving the car home in less than 4 hours! The staff were all welcoming and friendly, even those who were not working with us, stopped and said hello. My experience with Sal and Milca was extraordinary! They are extremely professional, courteous and friendly. Wayne Ford has won my loyalty! Thanks for a great experience and an awesome car! More

2011 Lincoln Town Car Best Seles experience. Fully trained,very friendly,very helpful, I come first time. Loved it. I will recommend everyone. I want to come back again. Ma Best Seles experience. Fully trained,very friendly,very helpful, I come first time. Loved it. I will recommend everyone. I want to come back again. Many many thanks to Milca. More

New Car Lease My experience with Gary Thompson was great. He really went out of his way to accommodate my car wish list. The particular vehicle I wanted was not ava My experience with Gary Thompson was great. He really went out of his way to accommodate my car wish list. The particular vehicle I wanted was not available. Gary and the team at Wayne Ford came through with locating the vehicle at another dealership. He was very knowledgeable about the vehicle and showed a great amount of patience with my husband and i throughout the entire process. Nicole was also very helpful in explaining all of the documents over and over again until we were all on the same page and for that I want to say thanks. My overall experience was great and I would definitely shop there again as well as recommend to my family and friends. Sincerely, Carolyn King More

Wayne Ford Experience It was a pleasure working with Seth Rosen. There are tons of advantages visiting this dealearship in Wayne, NJ. They have tons of choices for your ne It was a pleasure working with Seth Rosen. There are tons of advantages visiting this dealearship in Wayne, NJ. They have tons of choices for your needs/requirements. More

I've purchased my second Ford pickup from Wayne Ford and Milca Irizarry. Experience was awesome for yet the second time around! I highly recommend Wayne Ford and Milca Irizzary!! and Milca Irizarry. Experience was awesome for yet the second time around! I highly recommend Wayne Ford and Milca Irizzary!! More

I purchased a slightly used 2013 Ford Fusion Hybrid. They promised me $200 for scratches. Did not deliver. They misquoted the odometer and gave me an odometer statement off by more than 2500 miles. pr They promised me $200 for scratches. Did not deliver. They misquoted the odometer and gave me an odometer statement off by more than 2500 miles. promised me a check for that. Did not deliver. Car had no gas or wiper fluid when purchase. Engine had a cracked valve cover and oil leak. They asked me to get it repaired and promised to reimburse me. They did not. Without my permission they asked the out-of-state tags company for the title work back and so now I can't get the car titled or inspected. They have refused to answer most emails, and have lied in print (emails to me) and on a recorded line. They are now being sued. More

I bought my Ford in August of 2012. It is a 2013 Ford Edge Sport. I was back and forth between 3 dealerships when purchasing my truck. I chose Wayne Ford over Ford Auto Mall in Butler and Fette in Clifto Edge Sport. I was back and forth between 3 dealerships when purchasing my truck. I chose Wayne Ford over Ford Auto Mall in Butler and Fette in Clifton because I live in Wayne. My service started out well. The last 3 times have I have been in for service has been a nightmare. The first of the 3 when I picked up my truck from service my back left bumber was scraped up and it was not when I dropped it off. The service department apologized and advised they would have their guy touch it up for me. I understand things happen. The next time my truck was fine when I dropped it off for service again. When I picked it up the check engine light was on and off for the first few weeks and eventually went away. I did not bring it up since it went away. This past time my truck was fine when I dropped it off once again. The day after I picked it up the engine light was blinking and my auto start was no longer working. This past weekend the light came on and stayed on. I called Monday for an appointment and told them I was driving to Vermont that Thursday and I needed it looked at. They said they could not service the truck until Thursday and could not move it up. That was my first problem if the truck was fine before it is obviously their error they should accomodate I did purchase my truck at this dealership. When I brought it in this morning I asked if they could look at it early on because of my leaving later today. He said we will get to it when we can. Is this good service? If iIdrop my truck off for service I don't expect to pick it up with problems and if there is they should do everything possible to fix as soon as possible. I will not bring my truck back here for service and it would take a lot for me to purchase a vehicle here again. There are too many other Ford Dealerships locally no need to choose one that will give you problems with the service everytime you need an oil change. Keith Bursey More

The quality service was disgusting. None of the employees were able to follow up with me - despite my urgency to find and drive off with a vehicle. Finance approved my deal and than never called me to come i were able to follow up with me - despite my urgency to find and drive off with a vehicle. Finance approved my deal and than never called me to come in and pick up my vehicle. I had to constantly call the dealership, leave messages and no one ever returned my call. I just wanted to pick up my car and drive off with it. Wayne Ford is horrible and i would highly recommend going to a different ford dealership because you would wait forever to receive a follow up or even a response. Not to mention sales associates have no clue about the product knowledge. More