Wayne Ford
Wayne, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,453 reviews
I had a very pleasant experience. Customer service was great. As soon as I walked in the door someone was right there to answer any questions. The salesman was very helpful and very professional. This wa great. As soon as I walked in the door someone was right there to answer any questions. The salesman was very helpful and very professional. This was the best dealership visit I have ever had. More
This is the second time I purchased a car from Wayne Ford. I was in the market for an Explorer and since I had a great experience with them when I bought an Expedition..I gave them the first shot. The Ford. I was in the market for an Explorer and since I had a great experience with them when I bought an Expedition..I gave them the first shot. They continued to be superior in everything...customer service, selection and price. What I love most about them is respect for the customer and time. There was no ridiculous haggling, no waiting. They strive to keep it is time efficient for the buyer as possible. I would definitely recommend them!!! More
I have owned Ford Lincoln and Mercury vehicles for over 20 years. I have used one dealership for the last 13 years or so and was well satisfied and intended to use them again for another vehicle. I went to 20 years. I have used one dealership for the last 13 years or so and was well satisfied and intended to use them again for another vehicle. I went to Wayne Ford yesterday just to see some other vehicles even though I had already selected a vehicle at the dealer I have been using for over a decade Robyn had called me and e mailed me during the week and was informed,courteous and friendly so I decided to visit on 4/21. When my wife and I walked in we were greeted by everyone and introduced to Sam C. Sam listened to what we were looking for and took us out to view several choices. He then went to Kathy C who ran the numbers as this was a rather complex transaction that involved returning another vehicle, payment swaps etc. She worked the numbers numerous times and apologized for the wait which was appreciated but unnecessary since we were fine. Sam suggested a number of ways to get the vehicle we wanted and we decided on the spot to get it from him. They got the vehicle ready in a couple of hours and the paperwork necessary while I had coffee and chatted with Sam and others. As you may be able to tell I am very loyal to sales people and dealerships when they are up front and honest and I actually felt pretty bad about leaving the dealership and sales person I had dealt with for 3 Navigators, 7 Fords, 1Lincoln Mks and 1 Mercury over the past 13 years but somehow this felt like the right people and the right deal. I had to call the other sales person and tell them I was buying somewhere else and he offered to beat Wayne's price but I felt committed to Sam et al because of the way we were treated. Bottom line is we had no real intention of buying from this dealership but the no pressure approach and overall friendliness of the people we dealt with became the deciding factor and not the price which was fair anyway. I would suggest that you try Wayne if you are in the market for any vehicle before you make a final decision. You will be pleasantly surprised. Thanks Sam, Kathy and Robyn ! More
Our experience at Wayne Ford was one of the most stressless buying experience ever. Dana was an exceptional salesperson. She answered all our questions with no hesitation and was very accommodatin stressless buying experience ever. Dana was an exceptional salesperson. She answered all our questions with no hesitation and was very accommodating at all times. We got exactly what we wanted and made the experience so pleasant. We would highly recommend this dealer to all our friends and family. Thank you. More
My experience at Wayne Ford has been one of my best vehicle buying experience to date. Our salesperson Dana was extremely knowledgeable and friendly. She was able to answer all my questions and conce vehicle buying experience to date. Our salesperson Dana was extremely knowledgeable and friendly. She was able to answer all my questions and concerns and was very informative. My overall experience was a positive one and I would definitely recommend Dana and this dealer to all my friends and family. More
I went to this dealer on a recommendation from our friend not expecting much. It turned out they were extremely helpful and friend Y and assisted my wife and I in buying a very nice used certified car at a not expecting much. It turned out they were extremely helpful and friend Y and assisted my wife and I in buying a very nice used certified car at a great price! I would highly reccommend them to anyone for friendly and helpful and HONEST people. Thank you very much Wayne ford.. More
Mr. Rosen provided my wife and i with quality service. He was very patient and used his sales knowledge to help us fit our budget and drive home with a car that day. was very patient and used his sales knowledge to help us fit our budget and drive home with a car that day. More
The personnel at Wayne Ford have always been responsive to my request to my request especially when purchasing a new vehicle. The service department at Wayne Ford is also exceptional and that is the primar to my request to my request especially when purchasing a new vehicle. The service department at Wayne Ford is also exceptional and that is the primary reason for me buying from Wayne Ford, besides the good deals. More
A great car shopping experience. The salesman was very informative, friendly and very helpful. Took a test drive in the Explorer and loved it and the dealership gave us a great price, worked with our leas informative, friendly and very helpful. Took a test drive in the Explorer and loved it and the dealership gave us a great price, worked with our leasing and now I've got my new SUV. More
I would highly recommend Wayne Ford. The process of leasing a Ford vehicle was very easy, no haggle sales. George and Matt were excellent, professionals, at their job. They spent plenty of time with me leasing a Ford vehicle was very easy, no haggle sales. George and Matt were excellent, professionals, at their job. They spent plenty of time with me, explaining everything. I was able to test drive any vehicle, and each auto was explained to me. I have leased several Fords, in fact most were leased, with George. To date I have leased probably 12 Fords. The help with pricing and payments were excellent, help from both employees. I am now convinced I will be returning to Wayne Ford, for new or used vehicle, and would recommend anyone looking for a automobile. Very, very happy with the sales, the friendly and courteous, people of Wayne Ford. The dealership was fantastic! More