Wayne Ford

Best buying experience ever! Wayne Rallo was extremely courteous and professional. I wish all of my car buying experiences were this seamless. I would definitely recommend to all my friends and family! courteous and professional. I wish all of my car buying experiences were this seamless. I would definitely recommend to all my friends and family! More

Great Experience. Can't beat it. Wayne Ford is a great place and Wayne Rallo is a great person! I recommend this place to everybody. great place and Wayne Rallo is a great person! I recommend this place to everybody. More

Gary was amazing. He listened to our needs and directed us to the perfect car. A 2014 Ford Explorer. He was very knowledgeable about the cars he was selling. We were completely satisfied with our experienc us to the perfect car. A 2014 Ford Explorer. He was very knowledgeable about the cars he was selling. We were completely satisfied with our experience with him and at Wayne Ford. Thank you!! More

I am very pleased with ms. irrazarry and tom Garcia. I bought several cars from them and this by far was the best expierence . I truly feel like I got what any car dealer should provide great service, the bought several cars from them and this by far was the best expierence . I truly feel like I got what any car dealer should provide great service, the price I was willing to pay and can afford, no back n forth with the famous "let me talk to my manager crap"!!!! MILKA &MR. GARCIA handled it very smoothly, even the finance lady, mrs. Kathy was pleasant and quick. the best was when I drove home and noticed the crack in the windshield , I immediately called Tom and that next day it was replaced by ARK IN TOTOWA no charge to me. THATS quality service and very respectful work done by TOM. THANKS !!!! My only complaint is they need to OVERHAUL THE WHOLE FRONT AREA. LOOKS VERY OLD AND OUT DATED. OVER ALL I,M HAPPY WITH WAYNE FORD THANK YOU, A.FORINO. More

I recently visited Wayne Ford this past weekend to take a look at a new Ford Fusion. Their staff was extremely friendly and helpful. They weren't pushy, answered all my questions and helped me choose a vehic look at a new Ford Fusion. Their staff was extremely friendly and helpful. They weren't pushy, answered all my questions and helped me choose a vehicle that met my needs. Needless to say, I walked away with a brand new 2013 Ford Fusion. I will definitely be back to purchase my next vehicle with this dealership. I highly recommend Wayne Ford to anyone on the search for a new vehicle! They make searching/buying a new car so easy! More

This is the second vehicle purchased at Wayne Ford - why - because the mentioned employees are professionals amongst professionals: Sam Chiappa is the same employee who sold me the first vehicle from Wayne - because the mentioned employees are professionals amongst professionals: Sam Chiappa is the same employee who sold me the first vehicle from Wayne Ford. The overall experience can only be rated as outstanding, friendliness, knowledge, service, responsiveness as well as feeing a part of the Wayne Ford family. More

Very pleased with the overall sales experience and love the car. Came in looking for one model (Edge) and when I realized that it was too big for me, Lenny helped me with the Escape. the car. Came in looking for one model (Edge) and when I realized that it was too big for me, Lenny helped me with the Escape. More

When I bought my car from Wayne Ford it was one of the happiest days of my life but when trying to get my car serviced that excitement began to disappear and turned into disappointment. Here's why... # happiest days of my life but when trying to get my car serviced that excitement began to disappear and turned into disappointment. Here's why... #1. Shortly after I bought my car I called complaining that when I pressed the brakes the car would speed up and then stop. I called and the service department told me they couldn't look at the car for about a weeks. I was afraid to drive it so I took it to another Ford Dealership who allowed me to come in because of the seriousness of the issue. #2. When I went by the dealership to speak with the two guys who sold me the car, they both didn't work there any more and I wasn't referred to anyone else and I left feeling that something just didn't feel right. I wish I had returned the car and left Wayne Ford all together but I was working so much that I didn't have the time to do so. #3. I drove the car up to CT for a wedding and on my way back I saw a signal that the tire pressure was low. I look at all of the tires and saw the back right tire was indeed low. I stopped at a PepBoys and had it temporarily fixed until I could take it to Wayne Ford. When I called the shop the early the next morning and told them that my tire kept going flat they said we can see the car about two weeks later. I guess I was supposed to drive around with a flat tire for 2 weeks. #4. While driving back from SC my windshield washer fluid began to spray out on it's own and the windshield came on and would not shut off. I called Wayne Ford and I could not get in again for 2 weeks. I took my car to Bayer and they fixed it. I asked if this statement was still true about Fords... F. O. R. D. = Fix Or Repair Daily? The 2 guys who sold me the car said no but, every time I've had a problem with my car there is a 2 WEEK wait to even have it seen. Since the guys who said no the statement isn't true are gone, I assume that they lied and that's why they are not there any more. I now take my car to BAYER FORD in Morristown, NJ it's a much further drive but it's so much better service. I hope to trade the car I bought from Wayne Ford and buy a new car from Bayer. Wayne ford sold me a used Mustang for a higher price than a new 2013! I know it's my fault that I fell for that one but never again. We live and we learn. F. O. R. D. = Fix Or Repair Daily Phillip More

Prices at this dealership are way to high. Started off nearly $40 per month higher then the eventual deal we received from another dealer. Tried to take advantage of my wife with pricing because the price nearly $40 per month higher then the eventual deal we received from another dealer. Tried to take advantage of my wife with pricing because the prices started to dip as I got involved. Also sent some previous customers in and asked for pricing and prices were way less then what was given to my wife. The Emails did not always answer all of my questions. Salesperson caps locked all words in email which is considered rude and obnoxious and was an eventual deal breaker for me. Also, save the "if the car is still on the lot" routine. Its the oldest trick in the book and most people do not fall for that bit. As a repeat customer I thought we should have been treated more fairly. We had an expiring lease with them. Not to mention this dealership completely ripped us off with our last lease with us paying nearly $2000 more down and $30.00 per month more for less of a car. Thank god the last salesperson was no longer there cause I actually liked him and I probably would have ended up using them again and losing money. More

I visited Wayne Ford while shopping for a pre-owned 2011 Ford Crown Victoria. During my visit I was greeted by multiple employees who were all very helpful. My transportation consultant, Ms. Dana Matteace, Ford Crown Victoria. During my visit I was greeted by multiple employees who were all very helpful. My transportation consultant, Ms. Dana Matteace, provided exceptional service and assisted me throughout my purchase. In particular, after taking my vehicle for a test drive I still had a few remaining requests and concerns. While looking at my vehicle I noticed that the owners manual was missing and that the vehicle only had one key. Ms. Matteace addressed both of these concerns and made sure that I received my second key and ordered the owners manual for me. I highly recommend Wayne Ford and I can commend them for the excellent service. More