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Wayne Akers Ford - Service Center

Lake Worth, FL

4.5
3,474 Reviews

3,474 Reviews of Wayne Akers Ford - Service Center

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September 11, 2024

Great customer service. Everything done well and promptly. Will use service department again. Good job. More

by STACEYHERTZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 10, 2024

They don't return phone calls or followup on orders for parts. Bad service. Had recommended a friend to use Wayne Akers. That was a mistake. More

by Frank Cardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni
Sep 11, 2024 -

Wayne Akers Ford responded

We value and appreciate your business, Frank. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

September 10, 2024

Erik is fantastic! He always arranges my service appointment for my best convenience. I know I will always receive the absolute truth regarding the needs of my vehicle More

by pamelahenderson7385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Sep 12, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 07, 2024

This is hands down the best dealer I have ever worked with. They really care anout you. More

by Marzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez, Erik Hoffman, Phillip Simon
September 07, 2024

Didn’t find the problem. Took my truck without permission on way farther than needed More

by jbm33178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Best price, incredible costumer service, I’ve never had a better experience .Jessica and Brandon are truly amazing!!! More

by ROBERT.SUMNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

I always have a good experience at Wayne Akers Ford. Everyone is always very nice & helpful. My advisor Ben B. For 20 years has always been Great to me & takes great care of my vehicle needs. The men th More

by Babytoppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Yovonne was great. He was honest about the work needing to be done on my truck. More

by buxbaume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

The service rep responded to my query on a recall immediately by giving me next day service on my vehicle. More

by Robert.emery2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Tech
September 06, 2024

Second time bringing car in and my concerns/ issues are still not resolved. I can honestly say this has not been a good experience. More

by NOEMAIL20
Recommend Dealer
No
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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