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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,380 Reviews
Call Service Center (561) 582-4444

3,380 Reviews of Wayne Akers Ford - Service Center

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August 23, 2024

Excellent service always on time and professional service provided to take my 2019 ford fusion SE for maintenance. More

by KENNETHCYLKES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 22, 2024

My truck went in for a recall and I’m still having problems like the recall wasn’t fixed. More

by KLASSICWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni
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Aug 22, 2024 -

Wayne Akers Ford responded

"KLASSICWILL" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 22, 2024

I’ve been dealing with Wayne acres Ford for over 30 years. They’ve always done me right that’s why I keep coming back. More

by cparcells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 22, 2024

Very helpful when it came to my car and the service. Karl was also very helpful , when I arrived he greeted me and got my car ready so I could get to work in time. Thank you Karl and Eric More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl, Erik Hoffman
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Aug 22, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 22, 2024

Excellent service, Ben is the best there is and always takes care of me. Thanks so much. More

by Javier Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Chiriguaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 22, 2024

My calls for 5 days to this dealership service advisor we're ignored.. I had to get a ride to the dealership to get any information about my vehicle. Shameful. More

by Charlesvanostrand
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
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Aug 22, 2024 -

Wayne Akers Ford responded

Thank you for bringing this to our attention, Charles. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 22, 2024

Great place truly enjoy working with the service department will continue to bring my vehicles here. More

by handybrews77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 20, 2024

Very rude. Not helpful. Disrespectful and argumentative. Threatened to harm me if I did not stop asking questions More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yovonne Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Wayne Akers Ford responded

Jay. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 20, 2024

Very professional. That’s the way I left it and it feels good to see it still remains s professional. More

by ANTHONYSNAN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Berbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yerika Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
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Aug 22, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2024

Attempted over charge for an alternator change. An alternator costs $300 max with a belt. One hour of labor. Move the air Box, one strut and 3 bolts on a 2012 Mustang. I was quoted $1,100 for the More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
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Aug 22, 2024 -

Wayne Akers Ford responded

Mike. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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