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Wayne Akers Ford - Service Center

Lake Worth, FL

4.5
3,474 Reviews

3,474 Reviews of Wayne Akers Ford - Service Center

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October 06, 2024

Not a good place to have repairs done. A three day job turned into 10 days and a bill of over $2,000 when it was supposed to be a $400 job. I had to pay $500 in a rental because of the lac More

by IS 350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Once again, a very good experience at Wayne Akers Ford service department. Had an oil change as well as a front right tire TPMS replacement and recalibration. Thanks to Ben Anderson for making the appoint More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
October 05, 2024

It has always been a very smooth experience at Ford. I normally make my appointment first thing in the morning and I’m usually out the door in an hour. Khristian has always been Professional and courte More

by CJOJO6981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Excellent customer service. I was attended to quickly and the wait time was acceptable. 1 More

by Mianel Maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

This was a horrible experience with this rep. And the supervisor would rather back him. More

by Hectorgerard50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Thank you for your excellent customer service & professionalism, as always, Erik!! I can always trust you. More

by Pharris813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
October 04, 2024

I like going to Wayne aker Ford. It's a bit out of my way I live in Jupiter but the service I get from Eric Hoffman is exceptional. He puts me at ease and lets me know that the probl More

by ALLENPROMADES683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
October 04, 2024

I was serviced by very professional people . The vehicle service was done before the time promised More

by Daniel Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

I appreciate the service and a quick turnaround, Christian was good and kept me up-to-date More

by deadgringo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Erik was so nice and completed fixing my car in only one day! He’s the man! More

by Amilan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
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