Wayne Akers Ford - Service Center

Did not receive call back on my vehicle in a timely manner. Nobody ever wants to answer the phones at the service department. Customer service lady not pleasant or helpful. Didn’t want to let me sign manner. Nobody ever wants to answer the phones at the service department. Customer service lady not pleasant or helpful. Didn’t want to let me sign up for shuttle. Really made me feel un welcome when it’s her job to be that welcoming person. More

Although no-one knew what was scheduled to be done. this was supposedly done by Sales. but after 30 min it was resolved. everyone was great was supposedly done by Sales. but after 30 min it was resolved. everyone was great More

Great service! Yovonnie was great! They were on time ! Great workmanship and great price ! friendly and service was done in a timely manner! Would highly recommend service department Great workmanship and great price ! friendly and service was done in a timely manner! Would highly recommend service department More

Always a great experience when we go. The team is great and very helpful. we have not been disappointed ever. We love Wayne acres Ford and very helpful. we have not been disappointed ever. We love Wayne acres Ford More

There was a serious lack of attention given to me as I was trying to check my vehicle in. After an hour and a half I realized my truck was parked back at the service entrance. No one came to tell me it wa was trying to check my vehicle in. After an hour and a half I realized my truck was parked back at the service entrance. No one came to tell me it was finished. I also asked that my rear shocks be looked at as the back of the truck has a lot of bounce. I’m pretty sure that that did not happen. Finally when I got in the truck to leave I noticed that my windshield washer fluid light was still on but on the receipt it said that all fluids were checked and are OK More

My service advisor Ben Buchanan and his team are absolutely amazing! They always take excellent care of my car and provide updates and recommendations as needed. Thank you for always take great care absolutely amazing! They always take excellent care of my car and provide updates and recommendations as needed. Thank you for always take great care of car! More

I am very happy with the service I received. Yovonne Felix was immensely helpful, providing information and answering all my questions about how best to keep my Ford Explorer running at its optimum leve Felix was immensely helpful, providing information and answering all my questions about how best to keep my Ford Explorer running at its optimum level. More

I am very happy with the service I received. David Benjamin helped me to get my car in for service and the young lady who then took over kept in informed as to what was found to be wrong an what the c Benjamin helped me to get my car in for service and the young lady who then took over kept in informed as to what was found to be wrong an what the cost of fixing it would be. I was able to get my vehicle back the same day, and I to thank everyone for great service. More

Polite,courteous, helpful,respectful,friendly,quality vehicles,I would definitely recommend dealership to friends and family service is quick problems solved without problems.salesman was without profess vehicles,I would definitely recommend dealership to friends and family service is quick problems solved without problems.salesman was without professional More

I am very happy with the service I received from Ben before and after I had my car towed there because I couldn't start it. It starts right up now and runs so well. Ben Went beyond what most would expec before and after I had my car towed there because I couldn't start it. It starts right up now and runs so well. Ben Went beyond what most would expect from a dealership service adviser. My low rating for the price is based on that my problem was not due to wear to any one item but to a known electrical problem from Ford and yet there was a high cost for the repair. More