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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,612 Reviews
Call Service Center (561) 582-4444

3,612 Reviews of Wayne Akers Ford - Service Center

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November 08, 2021

I have been coming to this dealership for the good part of six years now and I’ve never been disappointed with the quality of service I receive More

by Jacob Egnasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geo and Ben
Report | Print
Nov 09, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 08, 2021

Dealership charged me $159 to check my car out after I thought it was a warranty issue. Gave me an invoice of $659 to fix the problem they found. I took my car back and went to the local mechanic. They ch More

by Anubis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yovonne
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Nov 08, 2021 -

Wayne Akers Ford responded

Thank you for providing us with feedback. We apologize if your expectations did not match your experience with us recently but are glad that you were able to get your vehicle serviced. We just hope that your local mechanic offers the same benefits and expertise as our technicians do at Wayne Akers. Some of those benefits include original equipment manufacturer parts, parts and labor warranties, clean, comfortable waiting areas with free Wi-Fi, and shuttle service to and from your home just to name a few. Also, our service associates have the right parts, tools and techs to help ensure your service is done correctly the first time. We hope to see you back sometime in the future. Have a great day!

November 07, 2021

Wayne Akers Ford is local and has sold and serviced fords for our family for many years. More

by FLGOOLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Ben
Report | Print
Nov 08, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 07, 2021

I've been patiently waiting for a decision from Wayne akers and Ford Motor company about my 2016 Ford focus recall issues..Hoping Ford will back their product....I certainly have to keep making my car pa More

by SWEETLES61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Benjamin service manager
Report | Print
Nov 08, 2021 -

Wayne Akers Ford responded

Thank you for your feedback. We are here to help you process your request but will need more information from you in order to successfully identify who you are so we can help things along. Please include your name, contact information, and nature of any issues to social@wayneakers.com so we can have one of our team members discuss the progress on your recall maintenance. Hope to hear from you soon.

Dec 02, 2021 -

SWEETLES61 responded

Thanks so much to Mr David Benjamin he helped me with my recall issues and did the repairs with help from Ford motor co. Thanks so much!!You truly came thru for me! Thanks Leslie Smith

Dec 02, 2021 -

SWEETLES61 responded

David Benjamin service mgr helped me with all my recall issues...thanks so much!He was awesome!!

November 07, 2021

Muy bien atendido y muy a gusto como lo tratan a uno para tratar de q se lleve el carro More

by REINIELQUINTANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ok, Rick Kennedy
Report | Print
Nov 08, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 07, 2021

Excellent work !!!!!!!!!!!!!we don’t need to write a lot to express a feeling ,app More

by Edbenony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Nov 08, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

November 06, 2021

Best service anywhere.. knowledgeable cordial and efficient. Would recommend them to anyone and have done so. More

by fairygrandma000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Nov 06, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 05, 2021

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by SCHEVEYFLASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 05, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Have a wonderful day!

November 05, 2021

Easy to get an appointment, usually within a few days.Not happy with the recall having to bring in 2 times and still not fixed. More

by LITTLEBULL43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben in service
Report | Print
Nov 05, 2021 -

Wayne Akers Ford responded

Thank you for the positive review! If there is anything incomplete with repairs on your vehicle, please come by or contact us so we can schedule you to return and complete the repairs. Thank you.

November 04, 2021

They got me in and out in a timely manner. Fixed my tire issue and got me to work on time. Great people. More

by mark_home96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 05, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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