Wayne Akers Ford - Service Center

I asked to speak to the manager of the dealership twice with no result, one would think he would want to know if there is a problem. What is the staff trying to hide? Based on what I saw at the dealership with no result, one would think he would want to know if there is a problem. What is the staff trying to hide? Based on what I saw at the dealership how long will it still be in business? When you have a promotion what ever the promotion it should be honored at time of service without having to print the coupon from the internet in order to redeem the coupon promotion. Much like Costco or Home Depot. More

Unable to schedule an appt. via phone, very frustrating when the phone continues to ring after trying multiple times daily. Upon arrival at the dealership, I was told to schedule online. Online is not what when the phone continues to ring after trying multiple times daily. Upon arrival at the dealership, I was told to schedule online. Online is not what I wanted to do. Service advisors ignored me until I was able to get someone's attention to ask questions. Theresa approached and assisted me without an appt. While looking for coupons to reduce my bill, Theresa informed me about Ford Pass. The cashier showed me how to install the app on my phone. More

Very disappointed and wasted money for the. AC system for the 2016 Ford Escape Or 2020 f350 for the fuel filters and oil change that took forever. I have done a lot of business with Wayne Akers Fo the 2016 Ford Escape Or 2020 f350 for the fuel filters and oil change that took forever. I have done a lot of business with Wayne Akers Ford. I am currently looking at moving my business to another dealership Any questions call me 561-847-5592 More

The service was OK but the prices have been raised by 50%. New owners paying for there mortgage. Been customer there for 18 years, may not be any more 50%. New owners paying for there mortgage. Been customer there for 18 years, may not be any more More

I was greeted immediately when I pulled up in the service lane and my car was ready on time. Staff were all helpful and friendly. lane and my car was ready on time. Staff were all helpful and friendly. More

I own three Fords and I drive the extra miles to Wayne Akers. This service visit was typical. My Edge had a C/E light on and the rear camera was now looking down. Also the part needed for a recall was not Akers. This service visit was typical. My Edge had a C/E light on and the rear camera was now looking down. Also the part needed for a recall was not in stock.. The service writer Ben got my list and kept me informed on all the above.. When the part comes in he will call me for the changeout. The other items were corrected and I got off cheap ! I have been using Wayne Akers for all my service needs and maintenance for 12 years now. More

I love my advisor Danielle she’s very nice and informative she give me update frequently as my car was being repaired for a month informative she give me update frequently as my car was being repaired for a month More

I go to Wayne Akers because of BEN BUCHNAN, Service Rep. He has been servicing my cars for more than 18 years. Where Ben goes, I go. He has been servicing my cars for more than 18 years. Where Ben goes, I go. More

I contacted the dealer before I made my appointment to verify the parts were in stock, Edriz was very helpful in verifying that for me. When I arrived for my appointment Frank checked me in promptly. verify the parts were in stock, Edriz was very helpful in verifying that for me. When I arrived for my appointment Frank checked me in promptly. The work was done right and well within the timeframe they promised. Overall it was a pleasant experience, especially compared to some of the other service shops I have been to recently. More

I thought I was bringing my truck to a better dealer to get some work done but I guess not. I live in loxahatchee. Still waiting for a phone call to get truck finished. My truck is under warranty and I cou get some work done but I guess not. I live in loxahatchee. Still waiting for a phone call to get truck finished. My truck is under warranty and I couldn’t even get a rental. More