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This rating includes all service center reviews, with more weight given to recent reviews.
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3,695 Reviews of Wayne Akers Ford - Service Center
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May 10, 2022
I only really dealt with one person, Eric, and he was great! He made everything go smoothly, kept me informed and delivered the truck on time. Needless to say I was very pleased! great! He made everything go smoothly, kept me informed and delivered the truck on time. Needless to say I was very pleased! More
by Bensonsb
Verified CustomerEmployees Worked With
Eric -service
May 10, 2022
Service is horrible, service hours even worse, no customer service whatsoever-brand new car and recall letter received but no fix available - made me waste all day ! Not friendly nor welcoming… customer service whatsoever-brand new car and recall letter received but no fix available - made me waste all day ! Not friendly nor welcoming… More
by JENNYCAMPOS431
Employees Worked With
May 10, 2022
Ben my service writer always makes sure my SUV is taken care every time I bring it in for service care every time I bring it in for service More
by PP.OLYMPICCAPITAL
Employees Worked With
May 10, 2022
Experience was easy, and efficient. I would definitely recommend the Service Department at Wayne Akers Ford to everyone. I would definitely recommend the Service Department at Wayne Akers Ford to everyone. More
by Rtinari44
Employees Worked With
May 09, 2022
Car was finished in the amount of time stated. Everyone was very personable and friendly. My first time having service at this dealership. Will return for my schedule maintenance. Very pleased . Everyone was very personable and friendly. My first time having service at this dealership. Will return for my schedule maintenance. Very pleased . More
by Erlll
Employees Worked With
Lenny Bassford
May 06, 2022
They left their paper floor mat and plastic seat cover crumpled up on the passenger seat. Come on. Throw out your own trash. Also, I was charged $199 for a diagnostic test for my Check Engine Light. I crumpled up on the passenger seat. Come on. Throw out your own trash. Also, I was charged $199 for a diagnostic test for my Check Engine Light. I had done a free diagnostic test at AutoZone. Ford Rep told me those tests aren't any good, but Ford's result was exactly the same as AutoZone. Definitely felt ripped off. More
by roystreed
Employees Worked With
May 06, 2022
My vehicle was brought in for service due to a recall letter. Besides checking the status of the recall problem, the Service Dept. Did a complete check of the engine cover and other areas of the engine. letter. Besides checking the status of the recall problem, the Service Dept. Did a complete check of the engine cover and other areas of the engine. I noticed the engine light is finally not showing up as a problem. Ever since I have had my RV the engine light had been lit. Thank you for making a through inspection and fixing any problems. More
by LEE
May 05, 2022
I've been servicing my Fords here since 2015. Very professional, courteous and aware of my time. Very professional, courteous and aware of my time. More
by coffeym16
