Wayne Akers Ford - Service Center

Love this dealership! We drive 30 minutes to this dealership when there is another one 5 minutes from our house due to how helpful and nice the staff is here. They always do great work and are honest dealership when there is another one 5 minutes from our house due to how helpful and nice the staff is here. They always do great work and are honest. More

After arriving early and waiting to talk to someone I made my way to the lounge and waited for Danielle to come and greet me. Danielle upon meeting me was very polite and friendly. She asked me a few q made my way to the lounge and waited for Danielle to come and greet me. Danielle upon meeting me was very polite and friendly. She asked me a few questions and then was off to take care of my requests. We both replied it was nice meeting you. Danielle took care of my requests including the wash. Thank you and see you in December. More

My service advisor Yovonne Felix went above and beyond to get my car back in proper working condition. He spent his lunchtime, breaks and after hours diligently working to get thru to my extended warranty co get my car back in proper working condition. He spent his lunchtime, breaks and after hours diligently working to get thru to my extended warranty company, giving us valuable recommendations and advise and being very professional. Highly recommend you not only go to Wayne Akers but that you curate Yovonne as your service advisor!! More

There appear to many employees, but few who actually engage the customer in both the service and sales areas. engage the customer in both the service and sales areas. More

Theresa didn't want to take me even though I had an appointment: wanted to go to lunch instead even though it clearly showed on the board that my appointment was with her. Customer service is terrible appointment: wanted to go to lunch instead even though it clearly showed on the board that my appointment was with her. Customer service is terrible and I had called the dealership for like 2 weeks straight and no answer was very behind on my oil change More

Worst customer service ever. Waited 4 hours for a tire patch. When i asked how long i was told “i dont have a magic wand”. Very rude patch. When i asked how long i was told “i dont have a magic wand”. Very rude More

The service is excellent, the drivers who took me home and picked me up were excellent drivers and the pu driver to my surprise was also the tech that worked on my car , a very knowledgeable and a gentlem and picked me up were excellent drivers and the pu driver to my surprise was also the tech that worked on my car , a very knowledgeable and a gentleman also ! More

They did a good job trying to get our warranty people up to speed on getting our car repaired to speed on getting our car repaired More

Friendly, accommodating, respectful, and you I did not have a feeling of awkwardness.thank you have a feeling of awkwardness.thank you More

Josue Trochez treated me with excellent customer service and made dropping of and picking up my car super easy! Will definitely be telling my Ford friends to come to this dealership for oil changes and to s and made dropping of and picking up my car super easy! Will definitely be telling my Ford friends to come to this dealership for oil changes and to specifically go to Josue to assist them. More