Wayne Akers Ford - Service Center

Very long wait time advises to come early still waited 1hr and 30minutes more which wasn't right since they called to notify me the car was about to be done. The call I recieved was at 430 1hr and 30minutes more which wasn't right since they called to notify me the car was about to be done. The call I recieved was at 430 More

Appointment delayed 3 hours. 2 technicians called in sick. They put me in the system I went home and they called me when they could do the work sick. They put me in the system I went home and they called me when they could do the work More

My car was sitting there for a month before they started working on my car giving me the around telling me weeks after week my cars gonna be done but it was never touched working on my car giving me the around telling me weeks after week my cars gonna be done but it was never touched More

Service was done on short notice and good communication throughout. After payment, no follow up on quote request for another repair and inspection sheet not provided. throughout. After payment, no follow up on quote request for another repair and inspection sheet not provided. More

My service advisor yovonne felix was very helpful and communicated with my during the time I was waiting for my fuel tank. communicated with my during the time I was waiting for my fuel tank. More

Brian my collision expert was so helpful and went out of his way to make sure everything was done the way I wanted. He's a valuable employee! his way to make sure everything was done the way I wanted. He's a valuable employee! More

I don’t know the purpose of the outside podium when you pull in. I saw employees wearing Wayne Akers t shirts that are talking and not once anyone asked if I needed assistance. I walked inside the quick la pull in. I saw employees wearing Wayne Akers t shirts that are talking and not once anyone asked if I needed assistance. I walked inside the quick lane office and two on the counter not even acknowledged my presence or say “we would be with you”. More

This is not the first time I have used Wayne Akers Ford services areas. I have never been disappointed and definitely encourage the use of the service departmentS. services areas. I have never been disappointed and definitely encourage the use of the service departmentS. More

I love you are thinking outside of the box. The mobile service is another way of meeting your customers' needs service is another way of meeting your customers' needs More

Awesome service, great people. Answered all my questions about my vehicle definitely would recommend this dealer about my vehicle definitely would recommend this dealer More