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This rating includes all service center reviews, with more weight given to recent reviews.
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3,495 Reviews of Wayne Akers Ford - Service Center
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April 09, 2025
Excellent service. Yovonne kept me updated throughout the day and got my truck back to me before I expected too. Yovonne kept me updated throughout the day and got my truck back to me before I expected too. More
by EBGETS
Verified Customer
April 09, 2025
Khristian provided excellent service and very professional. Every time that I have been at Wayne Akers everyone is very professional and courteous. professional. Every time that I have been at Wayne Akers everyone is very professional and courteous. More
by JOHNNY.TELLECHEA
Employees Worked With
April 08, 2025
Professional and very nice staff. Clean waiting area. Has lots of inventory. Very fast service. Clean waiting area. Has lots of inventory. Very fast service. More
by David
Employees Worked With
April 06, 2025
Service was remarkably fast For a recall service appt. Chatted with sales guy while I waited, also very nice guy Chatted with sales guy while I waited, also very nice guy More
by artisanstairandrail
April 04, 2025
three percent charge for credit card? last time I will visit your facility! bye now!!!! last time I will visit your facility! bye now!!!! More
by STEENHARDY1
Employees Worked With
April 03, 2025
Above and beyond Excellent help and always responded to my questions with great detail Brought truck in for warranty work and got more than I asked for my questions with great detail Brought truck in for warranty work and got more than I asked for More
by Jgenord561
Employees Worked With
Keana
April 03, 2025
Everyone was friendly and courteous and my work was done in a timely fashion The receptionist went out of her way to get my keys and helped me get on my way quickly in a timely fashion The receptionist went out of her way to get my keys and helped me get on my way quickly More
by awelka
Employees Worked With
Ben was my service advisor
April 03, 2025
Ben B. is a Great Service Rep for your dealership ! Know's his stuff and is a Great person to deal with is a Great Service Rep for your dealership ! Know's his stuff and is a Great person to deal with More
by WINDOWS0
Employees Worked With
April 02, 2025
Service is not good. I had a three o'clock appointment only to find out that the serviceman who I had the appointment with was on lunch. They could not find anybody to h I had a three o'clock appointment only to find out that the serviceman who I had the appointment with was on lunch. They could not find anybody to help me (I was just getting an oil change) so I was speaking to what was the service manager and asked him if he could help me, and he flat out said no, as he sat at his desk and was calling for someone to help me. Finally a man named Steve, who is very nice, did help me. Why Ben went on lunch break at 3 o'clock? When he knew I was coming is beyond me and why the service manager could not help me is beyond me. If you are managing, you should be there to help when needed.And he was not only unhelpful, but not very kind about it either. It took steve about five minutes to do what little paperwork was needed period I feel the manager at that point should have stepped in and not made me await for someone who went on lunch when they had an appointment. More
by JULIA.JANCZYK
