Back

Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,382 Reviews

3,382 Reviews of Wayne Akers Ford - Service Center

Sort by
June 25, 2023

It took one day longer than they said it would. We left our car there instead of waiting for it. But they did a nice job. Thank you. More

by GGHTY90
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Not sure his name is listed; please check my invoice. He was a friendly service sdvidor
Jun 26, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

June 25, 2023

In my case the dealer accomplished to what they said in a timely and very professional way. Their people where always very polite and knowledgeable. More

by LUIS.HENKLE
Workmanship
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 24, 2023

Keana was so very helpful. She worked with my warranty company and they covered $1,300 of the $2,000 repair bill. She kept me updated on the steps throughout the short time my More

by JenC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keana in Service
Jun 26, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 23, 2023

Wayne Akers Ford they are customer service friendly, for me personally the manager take Time out to make sure I understand any concerns I have, thank you. More

by JACKIED002000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 23, 2023

Went for oil change had a good experience. Just hard to send back into garage for 5 tire rotation not done without request. Even though they say it is a Ford service. The owners manual recomme More

by Bocapilo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 23, 2023

HAD A PROBLEM WITH LEAKS IN MY TRUNK! HAD TO COME BACK 4 TIMES! Was finally TAKEN CARE OF More

by Joeybklyn123
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

June 22, 2023

Unhappy with service. Driving the car still feels the same as before since replacing the battery More

by Dr1dreff
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 22, 2023

Danielle was very nice to talk to. The whole process was easy. Thanks for picking up and bringing back my car. No missed work More

by carolyn_halle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 22, 2023

Brought my truck in for an oil change. All good, quick and hassle free. Erik has been excellent so far. Reason for a 4 rate on the dealer it’s because the last time, they scratched my mirr More

by Manny
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Willoughby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
Jun 22, 2023 -

Wayne Akers Ford responded

Thank you for bringing this to our attention, Manuel. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 21, 2023

Travelling from out of town, the service center was able to take my truck right away. They fixed the issue while I ate lunch. The price was very reasonable also. Resorted my faith in having a dealer service More

by AmysCreationsFLK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matty was at the service desk (younger fella), also a young lady behind the service counter who was pregnant due in July, they both get 5 stars!
Jun 21, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

...
158
...