Wayne Akers Ford - Service Center

Yankiel Was very helpful getting our car squeezed in on Saturday instead of needing to wait until Wednesday. Saturday instead of needing to wait until Wednesday. More

Great service for my Ford f 350. Easy to make appointment and my service tech handled my issues and kept me informed. Good service department at Wayne Akers Ford. Highly recommend Easy to make appointment and my service tech handled my issues and kept me informed. Good service department at Wayne Akers Ford. Highly recommend.! More

My husband dropped off our 2019 Flex on 6/27. My husband was unavailable when it was ready on 6/30, so I went to pick it up. When I arrived, the cashier asked who my service tech was but I didn’t My husband was unavailable when it was ready on 6/30, so I went to pick it up. When I arrived, the cashier asked who my service tech was but I didn’t know and wasn’t able to contact my husband. She told me that it “would sure save her a lot of time if I could figure out who my tech was.” The cashier’s response was unprofessional and inappropriate. The dealership needs 1- a better system so that the cashiers can easily identify where a car is on their lot and 2- customer service training for their employees. They were unable to locate my car for nearly 20 minutes, which made me question the security, organization, and efficacy of the dealership. More

They were able to bring a mobile unit to my house and fix the car. They arrived on time. the car. They arrived on time. More

Erik was very knowledgeable and without making any outright promises he was able to give me a really good lay of the land as it applied to my vehicles needs. The whole experience was nice and professi outright promises he was able to give me a really good lay of the land as it applied to my vehicles needs. The whole experience was nice and professional. They put me at ease and gave my truck the TLC it needed. I'd recommend them and plan on using their services in the future. More

Yankiel was very professional and informative during the repair, I'd recommend everyone come see him repair, I'd recommend everyone come see him More

My service guy was so patient and kind! I had several questions and he was ever so patient with me….especially when service was ended and I went back in to inquire about a battery in my key I had several questions and he was ever so patient with me….especially when service was ended and I went back in to inquire about a battery in my key….he took the time to walk me all the way over to parts when he could’ve simply given me directions. I can’t remember his name but it starts with a y. More

They were very efficient in taking my car and replacing the part. They test drive it with me to make sure the sound was gone. the part. They test drive it with me to make sure the sound was gone. More

It is always a pleasure to deal with Gio. I always get an appointment that is convenient for me. I always get an appointment that is convenient for me. More

They could have saved me a lot of $$ if they told me on my previous visit that I needed to replace a part. That worn part caused me to have quite a bit more damage to repair on my following visit. On a pos my previous visit that I needed to replace a part. That worn part caused me to have quite a bit more damage to repair on my following visit. On a positive note, they have a nice waiting area. More