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3,345 Reviews of Wayne Akers Ford - Service Center
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April 03, 2025
Above and beyond Excellent help and always responded to my questions with great detail Brought truck in for warranty work and got more than I asked for my questions with great detail Brought truck in for warranty work and got more than I asked for More
by Jgenord561
Employees Worked With
Keana
April 03, 2025
Ben B. is a Great Service Rep for your dealership ! Know's his stuff and is a Great person to deal with is a Great Service Rep for your dealership ! Know's his stuff and is a Great person to deal with More
by WINDOWS0
Verified CustomerEmployees Worked With
April 03, 2025
Everyone was friendly and courteous and my work was done in a timely fashion The receptionist went out of her way to get my keys and helped me get on my way quickly in a timely fashion The receptionist went out of her way to get my keys and helped me get on my way quickly More
by awelka
Employees Worked With
Ben was my service advisor
April 02, 2025
I’m a new customer to Wayne Akers Ford and was greeted my my service advisor Ben. He made sure that my recall notices were correct and would be taken care of. my service advisor Ben. He made sure that my recall notices were correct and would be taken care of. More
by awelka
Employees Worked With
April 02, 2025
Your extended guaranteed is a scam, I went to replace my key car and I couldn’t apply for the guarantee cause was 3 month ago. key car and I couldn’t apply for the guarantee cause was 3 month ago. More
by alexis_mmoncayo96
Employees Worked With
April 02, 2025
Good people to deal with. Didn’t have a loan car, but recommended a few fantastic restaurants very close by. Didn’t have a loan car, but recommended a few fantastic restaurants very close by. More
by Shoei
Employees Worked With
April 02, 2025
Service is not good. I had a three o'clock appointment only to find out that the serviceman who I had the appointment with was on lunch. They could not find anybody to h I had a three o'clock appointment only to find out that the serviceman who I had the appointment with was on lunch. They could not find anybody to help me (I was just getting an oil change) so I was speaking to what was the service manager and asked him if he could help me, and he flat out said no, as he sat at his desk and was calling for someone to help me. Finally a man named Steve, who is very nice, did help me. Why Ben went on lunch break at 3 o'clock? When he knew I was coming is beyond me and why the service manager could not help me is beyond me. If you are managing, you should be there to help when needed.And he was not only unhelpful, but not very kind about it either. It took steve about five minutes to do what little paperwork was needed period I feel the manager at that point should have stepped in and not made me await for someone who went on lunch when they had an appointment. More
by JULIA.JANCZYK
April 01, 2025
Rizwan (sp? ) Provided excellent and thoughtful customer service. His demeanor is calm and professional; a far cry what is typically expected of men and women in ) Provided excellent and thoughtful customer service. His demeanor is calm and professional; a far cry what is typically expected of men and women in this profession. Don't lose him..... More
by PARTICEDMONDSON
April 01, 2025
It’s ok but I had a oil change done and was told they would wash my car but never did would wash my car but never did More
by Denna
Employees Worked With
April 01, 2025
Gave me back my car with the interior lights blinking on and off. I asked them what happened and they had no answers and also couldn’t fix it even though they caused it. and off. I asked them what happened and they had no answers and also couldn’t fix it even though they caused it. More
by melissajoy74
Employees Worked With
Steve
