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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
5,377 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 5,377 reviews

May 25, 2022

Great customer service definitely use Mr Hoffman again as a adviser he's working on our 2017 Ford fusion now and got us a loaner vehicle More

by DISNEY136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoffman
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May 25, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 25, 2022

It took two hours for a simple oil change. I was told it would be about an hour wait. More

by WHITEFID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Nieves
Report | Print
May 25, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 25, 2022

Eric communicated clearly and professionally what to expect. Work was completed as proposed. Parts department was also very helpful. More

by LAMBERTSERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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May 25, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 25, 2022

They were great and fix my car and I'm very happy with my experience with zford More

by Nowgirl39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 25, 2022

Awesome crew there everyone is professional and very helpful!! I would recommend them 100% Go Team! More

by JOHN.HERTLING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Maciel, Orlando Menendez
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May 25, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 25, 2022

I have used Wayne akers for a few cars now and every time they are helpful and efficient! More

by MOSELEY_STEVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gilmour, Orlando Menendez
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May 25, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 24, 2022

I had some service needed on my 2022 truck, however I have no time to sit. As promised they got me in and out in under a hour. Well done!! More

by KHALLPAINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 23, 2022

Must have patience. If you need service and can't get through by phone. You may have to drive up to the dealership to get an appointment. If your patient, you'll be OK. More

by Jay B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2022 -

Wayne Akers Ford responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 22, 2022

Soy usuario recurrente de Wayne Akers Ford por su buena atencion y puntualidad en el servicio !!! More

by HECTOR.GUERRERO.CORREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 21, 2022

Made an appointment by phone for 1:00 PM for just an oil change, told them I will wait. It took THREE hours to do just an oil change and tire rotation. This is not acceptable. Why have appointments of your More

by JM222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yovonne Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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