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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
5,377 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 5,377 reviews

June 01, 2022

Love my service writer Ben Buchanan. He always does a great job taking care of me. More

by DAWN.SORIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 01, 2022

Excellent overall experience. excellent as always. This is our 9th purchase with Wayne Akers Ford More

by JOHN.HERTLING
Recommend Dealer
Yes
Employees Worked With
Walter Maciel, Orlando Menendez
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Jun 01, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 31, 2022

Excellent overall experience. My sales person Ray was excellent as always. This is our 5th purchase with Ray and Wayne Akers. More

by EVELYN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Ragwah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
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May 31, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 31, 2022

Everyone was very nice in the office. The main receptionist explained the bill thoroughly to me. She also recommended the new payment plan they have. More

by teacher6356w
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Grosso
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May 31, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 31, 2022

My complain it is about technical advise, he was not friendly, he mentions that he will call me back when car be ready he never did. More

by OLIVABRO
Recommend Dealer
No
Employees Worked With
Yovonne Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 30, 2022

In my opinion, The prices you charge are ridiculous. Almost $250.00 per hour for labor? How is your average blue collar workers supposed to repair their vehicle? I’ve been coming to yall for almost 10 y More

by Pipefitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric?
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May 30, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 30, 2022

Very nice and professional and courteous quality work and fast service will go back every time More

by AMFIREBALL44
Recommend Dealer
Yes
Employees Worked With
Erik
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May 30, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 30, 2022

Prompt and courteous. Returns all calls. Everyone is consistent with their responses. Highly recommend them. More

by PPLP050112
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle in service, Dennis in collision and collision front desk person. Shuttle drivers are also very courteous.
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May 30, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 30, 2022

2 hours and 300. 00$ for key That’s not wonderful shouldn’t be hard to understand More

by 07.garnets-fateful
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Faith Vanhof
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May 30, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 30, 2022

They took me right in the employees are very knowledgeable my service person Eric was fantastic very polite answered all my questions very courteous Tried to solve all my problems was just a lit More

by Reno2000jw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Hoffman
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May 30, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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