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Wayne Akers Ford

Lake Worth, FL

4.5
5,376 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 5,376 reviews

August 04, 2022

Great customer service. They really listen to your needs in a vehicle and they provided me with a safe vehicle for my daughter More

by JPGOTHEALTH69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Menendez, Ken Gross, Daniel Burnet
Aug 05, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 04, 2022

Very good timing for our needs despite the amount of work that needed to be done and the approval process that was needed. Thank goodness for the extended warranty. More

by AHLMWILLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Aug 04, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 03, 2022

I've purchased three vehicles from this location. Very happy with the service from all departments. Just wanted to say thank you to Scott Breeden for taking care of me, excellent customer service. More

by dbibuildersllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 02, 2022

Arrived without an appointment to have a recall fixed first thing in the morning due to my car barely working and I needed to be at work by 10. Erik was phenomenal, he took my information right away and More

by Nursebotelho18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Aug 03, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 01, 2022

We had hoped to find a dealer we could trust. Last two visits proved we need to continue our search. Service manager is very condescending. Needs to listen to customers and be somewhat empatheti More

by Jcreighton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David Benjamin
Aug 02, 2022 -

Wayne Akers Ford responded

Thank you again for your feedback, Jerry. We have also supplied this contribution to our service leaders who will better your experience. Enjoy the day.

August 01, 2022

I can't say anything positive about Schultz but I can tell you one of your best employees has to be Michael Corey I always get an answer to my problems every time I call it was a pleasure doing business More

by DOESNOT.WANT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shultz Cesar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 30, 2022

You're always treated well at Wayne Akers Ford. We take all our cars their for service whether it's an oil change or something major. The staff is kind and knowledgeable. Love that my car comes bac More

by SHEPARDSONR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Guajardo
Aug 01, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 29, 2022

The service provided is excellent. The Service Person was very professional and courteous. I will come back again if needed. More

by Ossie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 29, 2022

Walk in oil change. No wait. Quick. Kept me updated on the status of my truck. No upsell. More

by christopherjhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Jul 29, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 29, 2022

It was impossible to have regular contact with the relevant employees. They did not respond to texts or tele calls More

by WJT0
Recommend Dealer
Yes
Employees Worked With
Jorge Chacana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Gross, Phillip Simon
Jul 29, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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