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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
5,377 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 5,377 reviews

October 04, 2022

Keanna was my service advisor and was very helpful. Had my quicklane oil change and was finished sooner than expected. Thanks Keanna. More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keanna Barthelemy service advisor
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October 04, 2022

I brought my Ford Escape in for Warranty service and Eric Hoffman in service department was great. They had to order the part and Eric kept in touch with me through the whole process. Car is running good. More

by PTAMBONE260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
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Oct 05, 2022 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 04, 2022

Friendly and helpful even after the sale was complete. Shawntal wasn’t our sales person but was still extremely helpful after the sale. She knows everything about the Bronco! More

by EMAILELISSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Lawernce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Perez
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Oct 04, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 04, 2022

Service was prompt and courteous. Very professional and accommodating. It was a pleasure doing business with you. More

by Kevcannon1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie-Carla Tabuteau
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Oct 04, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 04, 2022

Very disappointed with the new program. Hard to see going back and I have been going there for 35 years. Trying to over charge on my vehicles More

by Gregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yovonne Felix
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Oct 04, 2022 -

Gregory responded

Gregory Kleinrichert/owner/President Best-tec Asbestos Abatement, inc. 561-719-8011

October 04, 2022

My Service Advisor, Ben was very knowledgeable and answered all my questions. Service was timely and efficient. More

by tina.robinson13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 04, 2022

Excellent attention, inspection of car and fast service, Solve the problems that I had in my car. More

by Camilolgn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2022 -

Wayne Akers Ford responded

Great to see you back again, Camilo! Enjoy the day.

October 04, 2022

Keana is awesome. She really cares about the customers. Great communication. stars for her job 🙌🏻 More

by Steffany C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keana
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Oct 04, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 04, 2022

I was very pleased with the entire staff that I felt with at Wayne Akers. Ray Charles and David Lala and team were incredible. More

by RAMONOCASIO2004
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Ragwah
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2022 -

Wayne Akers Ford responded

Thank you again for your contribution, Ramon. We have also received your feedback from Google. Enjoy the day.

October 04, 2022

I was very shocked on the huge change in service. Eric took my vehicle that was towed in for svc. In less that an hour he confirmed my warranty and listen to my problem. One hour later the truck was More

by Mike-far
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Report | Print
Oct 04, 2022 -

Mike-far responded

Great service Better than expected

Oct 04, 2022 -

Wayne Akers Ford responded

Awesome endorsement, Mike! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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