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Wayne Akers Ford

Lake Worth, FL

4.5
5,377 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 5,377 reviews

October 09, 2022

The whole experience was great…just great. the dealership was clean and friendly and organized More

by FITSBACK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Simon
Oct 10, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 09, 2022

Jovonny, my representative was awesome. He was always in contact with me, and he answered every question. More

by Gerry98765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 08, 2022

I originally went back to Wayne Aker’s because that’s where I had bought the truck. I called to see if my purchase package included horn tires and was told yes I found out differently when I went to pay More

by RHINTZ2001
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Block
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
Oct 10, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 08, 2022

Dealer never returned calls (I left four messages for the advisor and never heard back). More

by yarisesq
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ben Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 07, 2022

Everyone was very friendly Erik Hoffman was excellent great job and a very pleasant experience More

by SUZIW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Oct 07, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 07, 2022

My car only need change the turbo, but the diagnostic was change engine. I’m sorry More

by Leslie Seymour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Wayne Akers Ford responded

Thank you, Leslie. Your feedback has been provided to the team and they will be following up with you directly. Enjoy the day.

October 07, 2022

I have been coming there since 1999 I love Ben as my service adviser and all the staff are generally very nice More

by LoMe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 07, 2022

Ben my service manger is the best. He makes things run smooth. Ben looks out for recall items and helps to see that all the service items on my Fords are taken care of in a timely mann More

by Randy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris *****
Oct 07, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation, Randy. We look forward to seeing you again soon!

October 06, 2022

I moved after I bought my car and now live an hour away from Wayne Akers Ford but I still come there to get my service work done. I like the way I'm taken care of and the never have a worry because everyth More

by Michele Coletto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Wayne Akers Ford responded

Wow! Now that is dedication, Michele! We appreciate your loyalty and kind words and hope to see you again soon.

October 06, 2022

They are overall Horrible they never answer the phone customer service is nasty rude & they don’t care about your conserns ohh & the wait for your car is obnoxious 4 months More

by Cf5616621964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ruggiero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Grosso, Casey Greatorex
Oct 06, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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